Music Trade Review

Issue: 1923 Vol. 76 N. 3

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
REVIEW
J1UJIC TIRADE
VOL. LXXVI. No. 3
Published Every Saturday by Edward Lyman Bill, IDC, 373 4th Ave., New York, N. Y. Jan. 20, 1923
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Creating a Broader Market for the Piano
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NE thing piano men never seem to weary of is drawing analogies between their own industry and the
automobile trade. That there is a certain similarity between these two fields is indisputable, but,
unfortunately, the piano man usually regards the automobile trade, not as an industry from which
he may draw valuable merchandising information to apply to his own problems, but as a competitor
with which he constantly comes in contact.
As a matter of fact, the piano man, be he merchant or manufacturer, has nothing to fear from the
automobile industry—on the contrary, he has a lot to learn. The remarkable popularity of the latter—and its
advance has been one of the most striking industrial developments of the present day—is due largely to the
application of some of the best business brains of the country to its merchandising problems.
In its early days the automobile was usually advertised and sold as a piece of machinery; and automo-
bile advertisements, filled with technical specifications, ordinarily required the services of a technical engineer
to understand them. The salesman himself dilated almost entirely on technical points, of which he usually
knew very little. The automobile was then a complicated machine to the average person and but little more.
Some years ago, however, automobile publicity and selling methods underwent a radical change. The
industry took to selling the pleasure an owner could get from his car rather than simply the car itself. It
supported a country-wide propaganda in favor of touring, it undertook good-roads campaigns, it developed
every possible use of its product which would contribute to make it more essential in the life of those who
owned it. This, combined with advances in production technique which were the direct result of a market
created by these means, was the beginning of the automobile's present wide distribution.
The music merchants sell a product which has as great potential possibilities. A great many of them,
however, have not seemed to appreciate the fact that the indirect selling approach through music is after all
the most direct one. Lip-service has been given this in any amount, but outside of a few conspicuous examples
among the manufacturers and merchants and the work of one organization in the associations the allegiance
so often proclaimed has not been carried into practice.
Why this should be so is hard to understand. One reason may be that price has always played entirely
too important a part in the average merchant's and salesman's conception of the factors which make the sale.
Another is probably,the lack of ability to look further than the mere instrument that is being sold or than the
deal in which, for the moment, they might be engaged. Too much of a single-track mind and that clogged by
tradition in many cases, is not a real essential to the business man of foresight.
The basis of every sale of a musical instrument, no matter what type it may be, is music. Now music,
in this sense, is not a mere conglomeration of sounds. It is a definite means of giving entertainment and
pleasure, and developing cultural and educational values, of creating an opportunity for giving a better life.
Modern merchandising, no matter what field it may be, is no longer the mere passing of a product from
hand to hand. Even in so staple an article as the average food product, it is flavor that is sold more than
anything else. The automobile trade realized this fact years ago, and from that developed its present tre-
mendous industry. If it is a competitor of the piano, it is simply so because the music industries have not
followed a similar path. The automobile may have a sport side to it which takes a strong hold on the average
person's imagination, but music has the more powerful support of education, which has always been the most
powerful factor in selling the American public. In the pleasure they each give, they are not competitors but
supplement each other. They do not, in the main, compete for the same hours of a person's time.
In short, if the slogan "the lure of the open road" is more powerful with the American buying public
than "music in the home" the responsibility lies at th > music dealer's door and nowhere else.
O
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE
RMEW
(Registered in the U. S. Patent Office)
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L. J.'ill. 373 Fourth Ave., New York; Vice-President,
J. B. Spillane, 373 Fourth Ave., New York; Second Vice-President, Raymond Bill, 373
Fourth Ave., New York; Secretary, Edward Lyman Bill, 373 Fourth Ave., New York;
Assistant Treasurer, Win. A. Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS,_CIrcuIatlon Manager
Executive and Reportorial Staff
E.
B.
Jos.
MUNCH, ARTHUR NEALY, V. D. WALSH, EHWARH VAN HAHLINGEN, LEE ROBINSON,
A. MULDOON, Tuos. A. BRESNAHAN, E. J. NEAI.Y, C. R. TICIIE, A. J. NICKLIN
W E S T E R N DIVISION:
BOSTON O F F I C E :
Republic Bldg., 209 So. State St., Chicago
JOHN H. WILSON, 324 Washington St.
Telephone, Wabash 5242-5243.
Telephone, Main 6950
LONDON, E N G L A N D :
1 Gresham Buildings, Basinghall St., D. C.
NEWS SERVICE IS S U P P L I E D WEEKLY BY OUR CORRESPONDENTS
LOCATED IN T H E LEADING CITIES THROUGHOUT AMERICA
Published Every Saturday at 373 Fourth Avenue, New York
Entered as second-class matter September 10, 1892, at the post office at Netv York, N. Y.,
under the Act of March 3, 1879.
SUBSCRIPTION,United States and Mexico, $2.00 per year; Canada, $3.50; all other
countries, $5.00.
ADVERTISEMENTS, rates on request.
REMITTANCES, should be made payable to Edward Lyman Bill, Inc.
Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900
Silver Medal.. .Charleston Exposition, 1902
Diploma
Pan-American Exposition, 1901
Gold Medal
St. Louis Exposition, 1004
Gold Medal— Lewis-Clark Exposition, 1905
TELEPHONES—MADISON SQUARE 598*2-5988-5984-9458-7898-0620
Cable Address: "Elbill, New York"
Vol. LXXVI
NEW YORK, JANUARY 20, 1923
No. 3
THE CENTENNIAL OF CHICKERING & SONS
P
LANS are now under way for the celebration this year of the
centennial of the founding of the house of Chickering & Sons,
an anniversary of genuine importance not only to Chickering &
Sons, but to the trade at large, for it marks the passing of a century
of notable development in the American piano industry.
Jonas Chickering, founder of the House of Chickering & Sons,
began in 1822 the manufacture of his first piano, completing and sell-
ing the instrument the following year. Thus for a full century
Chickering pianos have been produced continuously and have played
a prominent part in musical affairs of this and preceding genera-
tions.
It was a Chickering piano that accompanied Jenny Lind on
her famous tour of the United States, and it was the placing of
Chickering pianos into the educational institutions in New England
by Lowell Mason that marked the introduction of music as a definite
factor in the public schools of the country. When American clipper
ships sailed the seas, they carried Chickering pianos to ports in
Europe, South America and elsewhere, with the result that the
Chickering name won renown both at home and abroad.
From the old square of 1823 to the reproducing grand piano
of today is a long step, and that the gap has been bridged so effec-
tively is a credit not only to the founder of Chickering & Sons and
those who succeeded him, but to the piano industry as a whole. It
has been a century of notable progress.
BETTER HOMES MOVEMENT AND THE PIANO
due to the effects of the advancement of music
W HETHER
campaign that has been carried on for a number of years
or to some other influence, the fact remains that the designers of
newspaper and magazine advertising when they seek to make an
appeal for their products through the medium of a better home,
almost invariably work some form of musical instrument into the
illustration. This is not only as it should be, but serves to empha-
size the fact that the broadening of general musical appreciation
is no myth-.
In The Review this week is shown a reproduction of an ad-
vertisement run by the L. & N. railroad, designed to impress the
REVIEW
JANUARY 20, 1923
public with the fact that the company's employes are of the satis-
fied, home-loving type, and showing a picture of an employe seated
at his player-piano surrounded by his children, as proof of this
fact. At first glance it seems as though it was the advertisement
of a piano house.
There have been other instances where advertising equally
suggestive from the standpoint of the music merchant has been
published in the interest of other products and other movements.
When the public at large is finally convinced of the fact that
home life is not complete without some sort of musical instrument
the music merchants will be the gainers. Any campaign, there-
fore, that is calculated to arouse public interest in better homes
and better home equipment is worthy of the serious consideration
of the trade from the angle of participation and tieup.
MODERN METHODS VS. OLD-TIME PUSH
ways and means for developing and increasing the
I N retail discussing
piano business, too many members of the trade are inclined
to advise that dealers go after sales with the "old-time push." Fol-
lowing out this idea is probably the reason why so many retailers
have apparently failed to appreciate'the fact that changed business
conditions demand changed methods. Too much precedent is bad
for any business, and precedent seems to be more or less of a god
in a substantial number of retail piano establishments.
It is not "old-time push" but modern methods applied with
proper energy that are getting the results in this field today, as is
shown by the success being met with by those concerns that have
taken occasion to develop their selling systems in accordance with
the modern business trend. There is more than one way of selling
pianos. If there were not the industry would be in pretty bad
shape. It would be well for trade advisers to suggest the adoption
of new methods as a means to stimulating business rather than to
harp so much on the "bare-hand" selling of the "good old days."
In other lines of industry selling methods have in many cases
been completely revolutionized during the last decade and it might
be well for some of the stagnant piano men, even though they are
few, to try a little revolutionizing in their own field.
MUSIC SUPERVISOR—A NEW DEPARTURE
a well-known musician as music supervisor for
I N its appointing
store, the R. S. Williams & Sons Co., of Toronto, has intro-
duced what is regarded as an innovation in music store service
and one that should prove a definite factor in satisfying customers
at the outset and keeping them satisfied.
The new staff member has been engaged to advise prospective
customers in the selection of pianos and other types of musical
instruments best suited to their particular requirements, and in
this instance, at least, the adviser has a reputation in musical circles
calculated to give decided weight to his opinion.
The introduction of an adviser into the store organization may
be expected, if the plan works out well, to offset the effects of the
biased advice so often offered by teachers who are influenced by
visions of commissions or by other motives. The prospect naturally
realizes that the salesman is working primarily to close the sale
and that his suggestions are likely to show the influence of that
desire. When the opinion of a man of recognized standing in
musical affairs supplements that of the salesman, however, the
effect is calculated to be thoroughly satisfying.
GOVERNMENT AND THE BUSINESS MAN
EW activities of any business to-day can be carried out without
F obtaining
a profound legal opinion as to whether they conflict,
not only with the numerous statutes governing business enacted in
the country's last three decades of legislation, but also with the
regulations of the various commissions which hold permanent ses-
sions in different parts of Washington. If the present trend toward
bureaucratic control continues every business man will require a
legal education as a necessary part of his equipment or else spend
a good part of his income on retainers for counsel. The only indi-
viduals who seem to benefit from this condition of affairs are the
lawyers, which, perhaps, is perfectly natural, as a casual glance at
the Congressional Directory shows that legal talent shines there by
reason of its number, if nothing else. But, meanwhile, why should
the man in business be made to pay the freight—he has enough to
do now with paying his taxes.

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