Music Trade Review

Issue: 1923 Vol. 76 N. 13

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
REVIEW
(Registered in the U. S. Patent Office)
PUBLISHED BY EDWARD LYMAN BILL, Inc. *
President and Treasurer, C. L. Bill, 373 Fourth Ave., New York; Vice-President,
. : B. Spillane, 373 Fourth Ave., New York; Second Vice-President, Raymond Bill, 373
ourth Ave., New York; Secretary, Edward Lyman Bill, 373 Fourth Ave., New York;
Assistant Treasurer, Wm. A. Low.
i
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WM. H. McCLEARY, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS, Circulation Manager
Executive and Reportorial Staff
E. B. MUNCH, ARTHUR NEALY, V. D. WALSH, EDWARD VAN HAKLINGKN, LEE ROBINSON,
Jos. A. MULDOON, THOS. A. BRESNAHAN, E. J. NEALY, C. R. TIGHE, A. J. NICKLIN
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Vol. LXXVI
NEW YORK, MARCH 31, 1923
No. 13
A NEW POSITION IN RETAIL ORGANIZATIONS
NEW position is being gradually created in the modern music
A
dealer's organization. The man who fills it, for want of a
better name, may be called the music promotion man. His duties
are wide and varied, ranging all the way from promoting the local
concert course in the dealer's own city down to arranging for an
occasional reproducing piano demonstration concert with the instru-
ment that the dealer carries in his line. At any rate, all the general
promotion work carried out by the dealer is under his charge, and
in some cities where he exists he has become the most important
factor in their musical life.
It is a difficult position to fill. The man who does it adequately
must have a sharp commercial instinct and be able to keep it in the
background in all his work. He must be able to meet musicians on
their own ground, to discuss their art with them intelligently and
to be accepted as one of themselves. He must be able to work-
in harmony with those people interested in civic development, for
much musical promotion work to-day is closely linked with such
development. Finally, he must be able to enthuse both adults and
children to participate in making music and arouse this enthusiasm
among many who previously had no particular interest in it.
Yet, if the proper man is found, and that is an easier task than
is generally thought, he becomes one of the most valuable links in
the dealers' selling organization. For he is the man who works
constantly to create the demand and it is the salesman's job to fill
that demand so created.
SEPARATE USED-PIANO WAREROOMS
interesting angle on the used-piano situation is found in the
A N opening
in the past month or so of two warerooms under the
auspices of established piano houses of standing to be devoted
entirely to handling used pianos. The idea, of course, is to keep
those instruments off the main wareroom floor, away from the new
pianos, and thus make it possible for the main sales staff to devote
its attention entirely to turning over new stock.
The first of these used piano stores was opened some weeks
ago in Newark, N. J., by the Griffith Piano Co., which operates a
chain of retail piano houses in Newark and other cities in New
Jersey and Pennsylvania and does a very substantial annual busi-
MARCH 31, 1923
ness. Practically from the day of the opening the venture proved
satisfactory and the movement of used pianos has been steady. The
result has been that the main sales force has been relieved of the
used-piano problem, and that a class of purchasers has been appealed
to which ordinarily would hesitate to enter, a regular piano store and
risk having a new, and to them expensive, instrument sold them.
The Lyon & Healy venture is too new to warrant the passing
of judgment, but it is certain that this experiment of handling
used pianos separately and apart from new stock will be watched
with great interest by the trade in general. It is expected, of course,
that a store devoted entirely to the sale of used pianos will do some-
thing better than break even on the venture which should have
a direct effect on the granting of allowances.
ARBITRATION IN T H E MUSIC INDUSTRIES
N view of the earnest attention being given in many quarters to
I presented
the question of the arbitration of commercial disputes the report
on another page of The Review this week of the accom-
plishments of the Musical Supply Association of America in mak-
ing and carrying out plans for the arbitration of disputes in the
piano trade, particularly between the buyers and sellers of musical
supplies, is of particular interest.
The key to the situation, of course, lies in the adoption by the
Musical Supply Association of a standard acceptance of order
form, one of the provisions of which is that in cases of dispute the
questions involved shall be submitted to an arbitration committee of
three members, one selected by the buyer, one by the seller and
the third by the president of the Chamber of Commerce.
The wisdom of arbitration in the matter of commercial dis-
putes is so evident that it is hardly open to argument, and in many
cases the only difficulty appears to be some provision for a com-
mittee or board of arbitration that can consider the matters at
hand with some authority and render decisions that are just to both
interests involved.
It is claimed first, of course, that the chief argument in favor
of commercial arbitration is that it is calculated to save hundreds
of thousands of dollars each year in attorney and court fees, to
say nothing of much time that would otherwise be given to legal
conferences and court sessions. The big fact, however, that can-
not be overlooked under modern business standards is that arbitra-
tion serves to prevent development of enmities that almost invariably
grow out of extended, and very frequently ruinous, court actions.
In the adoption of the arbitration principle the Musical Sup-
ply Association is following out the recognized policy of modern
business—policies that break away from precedent and make for
economy and peace.
ELIMINATING COSTLY BANKRUPTCY FEES
OT so many years ago the circulation of a rumor in the piano
N
trade regarding the financial status of a concern known to be
not overstrong would call for a swooping down of creditors and
putting it through bankruptcy, with the attendant loss to creditors
in general.
Nowadays the policy is one of tolerance, and several cases
recently have served to prove the genuine wisdom of that principle,
for it has saved to the industry at least three concerns which,
were it not for the willingness of creditors to co-operate, would
most assuredly have landed in the bankruptcy courts, ruining them
and shaking the stability of the industry as a whole to a substantial
degree.
In all too many cases really sound concerns get into financial
difficulties through force of circumstances rather than their own
neglect, and it is a matter of common sense that the creditors of
the company, and others in the same, or associated, lines of business
are more qualified to straighten out the tangle and put the business
on its feet again than are a half dozen receivers or lawyers.
The policy of all for one and one for all in plain prose sounds
decidedly idealistic, but in the piano trade, and, for that matter,
several other industries, it has worked out excellently in practice.
There have been many bankruptcies, and some of them in
the piano industry, where the court fees have practically eaten up all
the assets of the bankrupt estate, to the detriment of both the cred-
itors and the concern going through this procedure. If the present
policy continues, a repetition of this condition will be impossible,
and to the benefit of all concerned.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
MARCH 31,
1923
THE
MUSIC
TRADE
REVIEW
Sales Necessities in the Player Field
The Future Calls for the Dealer to Keep His Terms and Prices Up, His Collections at High Efficiency and
to Restrict all Tendencies to Slack—Dealers Can Aid Manufacturers in Their Difficulties
by Selling Music Intelligently and Players on Proper Basis
If one could ask every manufacturer of player-
pianos in the whole country what he would like
best of all to have the dealers understand and
practice during the next few months, it is very
probable that the answer would be in almost
every case:
The finest thing every dealer can do at this
time, for the benefit of the manufacturer with
whom he does business, for his own personal
benefit, and for the benefit of the entire indus-
try from which he makes his money, is to keep
his prices and terms up, maintain his own col-
lections at the highest grade of efficiency and
restrict all tendency to slack up on his methods
of doing business.
There is nothing particularly startling about
a pronouncement like this, but perhaps some-
thing better than startling: it is entirely apt
and entirely true. The piano business, of which
the player-piano business is the better part, let
us remember, is going to have to deal with
some very remarkable conditions during this
year 1923. Some of them, in fact most of them,
will be highly favorable if only the trade gives
them a chance, as it were. But foolish action at
the present time and during the next few
months will make, a great deal of trouble for
all branches of the industry.
Shortage Inevitable
Let us look at the situation clearly. It is
almost certain that the demand for pianos and
player-pianos this year will exceed the ability
of the manufacturers to keep up with it. There
are several reason for this certainty. On the
one hand the period of immediate deflation of
paper values, which began during the latter part
of 1920, has, for the time being, come to an
end, and we are now in the middle of an ap-
parent reversal of direction, with a re-expansion
of trading volume and a not wholly healthy
swelling of credit facilities. This new inflation
represents, in fact, one of those secondary
phases incident to all great commercial cycles,
and is likely to be followed by a corresponding
deflation once more, although if this latter con-
dition later comes into existence, its effects
will probably not be very severe. The world
is slowly getting back upon its commercial feet
and in all directions the signs are encouraging.
Still it is well to realize that the present period
of secondary inflation is not in every respect an
unmixed blessing.
Especially is this true with regard to the
economic position of the music industries. The
player-piano is just the straight piano writ large,
and whatever hinders piano production hinders
player production to just the same relative de-
gree. In fact, since now the player-piano com-
prises the bigger part of the piano industry,
the production difficulty, whenever it becomes
threatening, is worse than it would have been
some years ago; for the player-piano is more
complicated and more costly than its prede-
cessor.
The production difficulty at present is prin-
cipally a labor and material difficulty. Processes
are being refined and better methods are being
thought out and applied; but there is no im-
mediate way of getting around the shortage of
skilled help and the high cost and uncertain
supply of piano actions, keys, player actions,
wire, plates, hammers, varnish, veneers, core
stock and other essential accessories. We have,
in fact, on the one hand, a rapidly recovering
public, with a partly restored purchasing power;
while on the other hand we have a labor market
operating against the manufacturer all the time
and a supply market where the same conditions
are applying in such a way as by just so much
to increase the manufacturer's many difficulties.
In other words, the manufacturer's position
is by no means wholly enviable. He is booking
orders and doing his very best to fill them. If
he were not to book them his dealers would feel
dissatisfied, believing that some sort of dis-
crimination was being applied against them. If,
on the other hand, he were to find himself
unable to handle the orders sent into him he
would be cursed for an unprogressive business
man whose organization is in poor condition
and cannot take care of the business it solicits.
And that is how that is.
What's the answer? For one thing, of course,
it all means that wholesale piano prices must
go higher. No matter how much one may wisli
to keep them down, no power on earth can
prevent the costs of manufacturing from rising
steadily, so long as the outlined conditions con-
tinue to apply. Wherefore it is absolutely neces-
sary to point out that a new state of affairs is
about to come into existence and that dealers
will simply have to take into consideration all
the consequences thereof.
If manufacturers have to raise their prices it
may be taken for granted that they will act
only upon the most powerful necessity. It will
be a sign that they are compelled to take note
of their own position. It will also be a warning
to dealers to put their own houses in order and
especially not to accept any business which is
likely to mean extended terms, slow pay and
consequent need to ask for extensions of credit.
In a word, the dealer, if he is wise, will begin
to enforce his collections, clean up his bills re-
ceivable and make up his mind to adhere closely
to the terms on which he is supposed to be
doing business with his manufacturers.
The Golden Age
After all, it is not so much to ask. During
the war, and for eighteen months following the
cessation of hostilities, there existed what was
called a sellers' market. The supply of manu-
factured goods was far below the demand and
money was plentiful among all classes of the
population. In consequence, cash was paid by
thousands of people who had previously had to
buy on long time, and dealers in musical in-
struments, especially in player-pianos, found
themselves in a sound financial position, very
often for the first time in years. During this
period it was possible for many, if not for most,
manufacturers to get their business on to some-
thing approaching a cash basis, with resulting
benefits all around. Many manufacturers found
themselves able, for the first time in their ca-
reers, to think somewhat of what they were
making, in place of confining their thoughts to
the problem of financing their retail agents. This
was the brief Golden Age of the Music Indus-
tries.
With the coming of the great deflation all
this passed away like a dream. The old prac-
tices came back, mainly because for a time there
was much more of supply than of demand. But
since it is always easier to slide into sin than
to climb back to grace, so it is that dealers who
have been slipping back into the ways of old
now need to be reminded that another era of
prosperity is before them, if only they will mend
their methods in accordance with its approach.
How Dealers Can Help
Nothing revolutionary need be asked. It is
only necessary to impress upon every retailer
that the manufacturers are going to face during
the coming year some very tough financial
problems, based mainly upon the many difficul-
ties they will be compelled to overcome in pro-
duction.
No one, then, can consider their request un-
reasonable, when they ask dealers to do nothing
to make settlements more difficult. That is to
say, the present tendency downwards of piano
and player advertising should be sharply
checked, the "bargains" should be banished and
all work should be done from the standpoint
of sound business.
For it is surely easy enough to see, with the
war experience before our eyes, that music is
only waiting to be sold intelligently. Phono-
graphs and radio can no more affect unfavor-
ably the sale of player-pianos than of cheese,
if only the music merchant will use horse sense.
The present, of all times, is not, emphatically
not, the time to sell terms and prices. Now
is the time to sell music.
This is all not intended as mere preaching,
as we all know it is very easy for the preacher,
if he does not care what he says. It is intended
no more for the sole benefit of the manufac-
turer's interests. It is, in fact, intended for the
benefit of the dealer himself quite as much, for
it is an elementary truth that what benefits one
benefits all in this industry of ours. No dealer
can prosper in these days at the expense of the
manufacturer. No manufacturer who tries to
take advantage of dealers' difficulties will get
very far to-day. It is a mutual undertaking,
this industry of ours. Let us try to think of
it as what it is, and put our house in order mean-
while.
STATE COMMISSIONERS APPOINTED
Merchants' Association Announces Names of
New State Commissioners for the Current
Year in Twenty-eight States
The National Association of Music Merchants
announces that the following have been ap-
pointed State commissioners representing the
Association for the year 1923:
Colorado, Frank D. Darrow, Darrow Music
Co., Denver; Maryland, C. J. Roberts, Charles
M. Stieff, Inc., Baltimore; Montana, A. E.
Reeves, Helena; Wisconsin, L. C. Parker,
Badger Talking Machine Co., Milwaukee; Texas,
W. L. Bush, Bush & Gerts Piano Co., Houston;
Iowa, E. Paul Jones, Des Moines; Massachu-
setts, Lawrence Barry, Boston; Arizona, J. W.
Dawson, Phoenix; Arkansas, H. V. Beasley,
Texarkana; California, G. W. Hughes, Wiley B.
Allen Co., San Francisco; Connecticut, Alfred
Fox, Fox Piano Co., Bridgeport; Florida, J. A.
Turner, Tampa; Georgia, William Manning,
Manning Music Co., Augusta; Illinois, Charles
C. Adams, Peoria, and Fred P. Watson, Mt.
Vernon; Indiana, Wilbur Templin, Elkhart;
Michigan, A. H. Howes, Grinnell Bros., Detroit;
Missouri, E. A. Parks, Parks Music House,
Hannibal; New Jersey, E. G. Brown, Bayonne;
New York, Milton Weil, Krakauer Bros., New
York City; North Dakota, Guy Stanton, Stone
Piano Co., Fargo; Ohio, A. D. Smith, Akron;
Oregon, J. H. Dundore, Sherman, Clay & Co.,
Portland; Pennsylvania, W. C. Hamilton, Pitts-
burgh; South Dakota, A. E. Godfrey, Williams
Piano Co., Sioux Falls; Tennessee, Lynn
Sheeley, Morristown; Vermont, W. G. Marshall,
White River Junction; Virginia, J. D. Hobbie,
Jr., Roanokc; Washington, R. E. Robinson,
Sherman, Clay & Co., Seattle.
BRUCE PIANO COJPLANS BRANCH
VIDEN, I I I . , March 26.—The Bruce Piano Co.,
of Springfield, 111., recently completed arrange-
ments for the opening of a branch store here.
The company has been in business for several
years and is widely known in Springfield and
the surrounding territory.

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