Music Trade Review

Issue: 1922 Vol. 75 N. 4

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
REVIEW
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L. Bill, 373 Fourth Ave., New York; Vice-President,
J. B. Spillane, 373 Fourth Ave., New York; Second Vice-President, Raymond Bill, 373
Fourth Ave., New York; Secretary, Edward Lyrnan Bill, 373 Fourth Ave., New York;
Assistant Treasurer, Wm. A. Low.
J. B. SPILLANE, Editor
RAY BILL, B. B. WILSON, BRAID WHITE, Associate Editors
WILSON D. BUSH, Managing Editor
CARLETON CHACE, Business Manager
L. E. BOWERS, Circulation Manager
Executive and Reportorial Staff
EDWARD VAN HARLINGEN, V. D. WALSH, E. B. MUNCH, LEE ROBINSON, C. R. TIGHE,
EDWARD LYMAN BILL, SCOTT KINGWILL, THOS. W. BRESNAHAN, A. J. NICKLIN
WESTERN DIVISION:
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NEWS SERVICE IS SUPPLIED WEEKLY BY OUR CORRESPONDENTS
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Lyman Bill, Inc.
Departments conducted by an expert wherein all ques-
tions of a technical nature relating to the tuning,
regulating and repairing of pianos and player-pianos
J
are dealt with, will be found in another section of
this paper. We also publish a number of reliable technical works, information concerning
which will be cheerfully given upon request.
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Vol. LXXV
NEW YORK, JULY 22, 1922
No. 4
WHY PIANO COSTS ARE STATIONARY
CCORDING to reports from various sections the great majority
of piano merchants have come to the conclusion that piano prices
are now close to rock bottom, for the time being at least, and are
inclined to give that thought consideration in placing their orders for
Fall and Winter. There are still those, however, who look for further
substantial reductions, or at least pretend to, and use that as an excuse
for ordering from hand to mouth without making preparations to
meet future demands.
Taking business as a whole, however, it is quite evident that the
adjustment of wages and prices, of which so much has been written
by Government officials and others, is largely a paper adjustment and
has little basis in fact except in certain lines where prices were boosted
to the limit when the opportunity presented itself and where liquida-
tion has taken place without any great material injury to producers,
even though distributing factors have suffered in certain instances.
As has been repeated time and again, piano manufacturers with
very few exceptions did not take advantage of the opportunity to
boost their prices to the point of extortion during the war period.
In fact, many of them were unjust to themselves in passing along
only a small part of the cost increases to the dealer and to the public,
absorbing the balance themselves. While this action was fair and
square it proved a boomerang in that it has given the manufacturers
little opportunity to make extraordinary price reductions without cut-
ting into actual production costs.
In the piano trade, at least, there has been no general liquidation
of wages. There have been some few adjustments, but they have been
minor as far as they affect the cost of producing instruments. The
cost of some supplies has dropped as much as 20 per cent, but the
majority have declined but little, and in the case of lumber and also
in metals there has been an actual advance. In an effort to ease the
lumber situation the Government prosecuted the Hardwood Lumber
Dealers' Association for practices calculated to restrain trade, but
that the prosecution was of no benefit to the consumer is evidenced in
the increases that have been made in lumber prices since that time.
Then there are those who blamed high freight rates for much of the
A
JULY 22, 1922
high costs of goods as they affect the consumer, and these individuals
hailed with delight the recent order of the Interstate Commerce Com-
mission reducing freight rates on an average of 10 per cent. But, in
view of the advance made in freight rates during and since the war,
a 10 per cent cut is negligible and it has not had, nor can it have, any
material effect upon prices in general.
That the manufacturer and wholesaler have their own prob-
lems in taking care of overhead can be appreciated by the dealer, for
he himself has to face them and he will find, when he figures out what
it costs him to handle his own business to-day as compared, with 1914,
that no small proportion of high prices are directly traceable to retail
distribution.
Material price adjustments will probably come some time and
should be demanded when there is justification for the demand, but
until there is evidence of relief all along the line no one factor either
in the production or distribution of pianos can be expected to relieve
the situation by taking a direct loss. Such a policy is bad both for
the individual and the industry.
.
THE EVIL OF LONG TERMS
T
HE offering of pianos and player-pianos at nothing down and on
terms running from three to four years has long been more or
less of a common practice and has continued despite criticism launched
against that method by trade associations and individuals. The
offers have been varied at different times to give the appearance
of newness, but the limit seems to have been reached in the cases of a
prominent Pacific Coast house, which, in advertising a Summer
clearance sale of pianos, states that "the sales contract will be can-
celed and all money paid refunded within thirty days if the buyer
is not satisfied." Inasmuch as the same advertisement declares that
"no down payment is necessary and the monthly payments may be
commenced the second month," the working out of the refund offer
should prove interesting.
Summed up logically, it would seem that having paid nothing
during the first month the customer has the privilege of returning
the instrument within that period and getting a refund of the money
paid, amounting to nothing, according to the advertisement. In other
words, it is all calculated to further heighten the general impression
that pianos are cheap and can be had for almost nothing and on any
terms. There are so many ways of advertising effectively and in a
dignified way that it seems unfortunate that houses of standing must
go to extremes in their efforts to clear out stock.
The thirty-day refund proposition particularly is unnecessary,
for those who deal with houses of standing do so with the natural
assumption that should the product not prove satisfactory for any
reason they have suitable redress. To develop the refund offer into
a sales argument is calculated in the long run to shake confidence
rather than to strengthen it.
SOME ADVERTISING FACTS
P
IANO manufacturers who have been more or less perturbed over
the thought of raising a fund of a quarter of a million dollars or
;o for co-operative national advertising, calculated to benefit well
over one hundred active manufacturers and innumerable dealers,
might give thought to figures recently compiled by the Curtis Pub-
lishing Co., showing the expenditures of fifty leading advertisers in
thirty-six national magazines during 1921.
The first on the list is the Joseph Campbell Co., well-known
canners of soups and other food products, who spent a total of over
$1,300,000 during the year 1921. Second on the list comes the Victor
Talking Machine Co., with an expenditure of $1,239,693. Four
talking machine concerns in all are included in the list of fifty, with
a total advertising expenditure in the thirty-six magazines during the
year of $2,366,550. The minimum expenditure listed is $264,500, and
there is not a piano concern in the line-up.
It is not necessary at this time to make comparisons between the
advertising of talking machine manufacturers and piano manufac-
turers, but it seems well to call the attention of the trade to the fact
that there are fifty individual concerns spending more each year in
thirty-six magazines than the total appropriation asked for by those
interested in the co-operative advertising of pianos. It is also to be
borne in mind that the figures cover only one phase of advertising
and do not include the expenditures made in advertising in news-
papers, on billboards, through the medium of circulars and by other
means.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
JULY 22, 1922
THE MUSIC TRADE REVIEW
B. P. SIBLEY COAST MANAGER FOR KOHLER INDUSTRIES
Appointed Pacific Coast Representative to Succeed the Late Walter S. Gannon and Will Assume
Duties About August 1—Has Had Wide Experience in Music Industry
John H. Parnham, chairman of the board of
governors of the Kohler Industries, New York,
announced this week the appointment of Bee-
man P. Sibley as Pacific Coast manager of that
organization, succeeding the late Walter S.
Gannon.
In the selection of Mr. Sibley for this impor-
tant position the Kohler Industries have chosen
following our policy of advancing men of our
own organization into important executive posi-
tions that become vacant, and we have done so
with the confidence established by the excellent
results he has attained for us in his recent exec-
utive capacity. Mr. Sibley has devoted his entire
businses life to the piano industry. His knowl-
edge is not alone confined to salesmanship, which
has been his major duty in the past two years,
but also extends well into the manufacturing end
of the industry. In his various positions with the
Kohler Industries he has gained a splendid in-
sight into every piano-making operation.
"He understands the problem of the retail
merchant and is looked upon in the territories he
has covered not merely as a piano salesman, but
a man whose judgment of business conditions
generally is of a considerable value.
"In sending Mr. Sibley to the Coast we feel
sure that we will be well represented and at the
same time that our distributors located in that
territory will have the association of a man who
knows their problems and knows how to take
care of their requirements."
CHASE«HACKLEY_BRANCH MOVES
Grand Rapids Headquarters Now Located in
Larger and More Commodious Surroundings
GRAND
RAPIDS,
MICH.,
July
17.—The
Chase-
Hackley Piano Co. branch store in this city re-
cently moved from the Gilbert Arcade to more
spacious quarters in the Ashton Building. A
special significance is attached to this change of
location because the Chase-Hackley salesrooms
in Grand Rapids have only been established three
months and have, during that short time,' estab-
lished an enviable reputation as a musical head-
quarters.
The new and artistically decorated salesrooms
in the Ashton Building afford adequate floor space
to display the entire Chase-Hackley line, con-
Beeman P. Sibley
a man of rare ability and one who is admirably sisting of Chase Bros., Hackley and Carlisle in-
well equipped by training and experience to as- struments. In addition to this comprehensive
exhibit they also are equipped with two richly
sume the important duties of this connection.
furnished
demonstration booths for players and
Mr. Sibley is a graduate of Amherst, year of
1912, and came to the Autopiano Co. immediate- an extensive music roll department.
There is every reason to believe that this popu-
ly after his graduation. He held various posi-
tions with that company until 1915, when he was lar Chase-Hackley branch will, like the line of
sent to the Chicago sales office of the Kohler instruments it represents, find its way into the
Industries. In this connection he traveled over esteem and good will of an ever-increasing num-
a great portion of the Middle West territory with ber of music lovers in.this territory.
marked success. In 1916 he returned to the home
office of the Autopiano Co. to assume an execu-
BEMIDJIMUSICCa ENTERS FIELD
tive position, which he held until his election in
1920 to the vice-presidency of that company.
BEMIDJI, MINN., July 17.—The Bemidji Music
Mr. Sibley, in his ten years' connection with Co., a modern music store, was opened at 116
the Kohler Industries, has built up a vast ac- Third street, here, recently by F. S. Ebert, for-
quaintance in the piano industry, and is favor- merly connected with the Thief River Falls
Music Co., of Thief River Falls, Minn. The store
ably known to dealers the country over.
handles such well-known makes of instruments as
Commenting on his appointment he stated:
"I look forward with great interest and pleas- Bush & Lane pianos and the Gulbransen player-
ure to my new connection. The Pacific Coast piano. Musical instruments of all kinds, as
has always, in my estimation, offered great possi- well as a complete stock of Victor talking ma-
bilities in the piano industry. Through my rather chines and records, are also handled.
intimate connection with the late Walter Gannon,
my predecessor, I have learned that the Pacific
Coast territory is covered by a splendid group of
COLUMBUS, O., July 17.—The Expression Piano-
progressive dealers, many of whom are stanch
supporters of the Kohler Industries product. I Player Co., of this city, will be housed in a mod-
know that I am entering the Pacific Coast ter- ern two-story factory on West Broad street as
ritory with a decided advantage in following soon as the proposed structure is completed, ac-
Walter Gannon and the splendid connection he cording to Charles E. Bard, head of the com-
has built for our industries in that territory."
pany. Following this move production will be
Regarding the appointment John H. Parnham greatly increased.
stated to a representative of The Review:
"The selection of a successor to the late Mr.
Gannon has had the serious consideration of the
Ernest Urchs, of the concert and artists' de-
board of governors. One of the main objects of
my recent trip to the Coast was to personally partment of Steinway & Sons, is planning to take
survey that territory so that a suitable man a business trip in the near future which will take
might be selected to represent us with our dis- him across the continent. Benjamin H. Balen-
siefer, also connected with this department, will
tributors in the far West.-
"In choosing Mr. Sibley for this post we are leave about the first of August on a Western trip.
EXPRESSION CO.JTO^ BUILD FACTORY
ERNEST URCHS PLANS LONG TRIP
USE SAND SOAP
= # IT3C0U8SDEEP • -
1—'Prepared for Leadership
BY MARSHALL BREEDEN
LOSANCELES
See that man with the protruding chin
and aggressive shoulders. He's a hard nut
to crack. Look at that lady with the sweet
face and pleasant manner. She is an easy
customer to handle. The piano salesman on
the retail floor frequently has to make an
instantaneous choice between two differ-
ent types of customers. Most of us, with-
out a scruple, will approach the lady first.
Why?
Because instinct tells us that the lady
(who is used here simply to represent a
type) will be the most pleasant customer
of the two. She will be amenable to sug-
gestion, easy to interest and, therefore, the
sale will be made easier. Easy come, easy
go. It's more convenient to adopt that
method, but, somehow, it seems to lack the
punch when brought straight to a show-
down.
Attack in Full Formation
There are, however, some of us piano
salesmen who attack the hard nuts first,
but this class is very rare. It is so much
easier to approach the hard jobs last as,
for instance, the man in the above proposi-
tion. The salesman who makes his choice
and approaches the man first is the better
salesman and better man as well. He has
learned to fight first, if necessary, and
take the easy ones afterward. And surely
he will be much better prepared to take
the easy ones after having had his teeth
sharpened on the hard ones.
Many retail piano salesmen are prone
to seek the primrose path of least resist-
ance and, like the same path in the allegory,
it ends abruptly in a bunch of brambles. If
a man on a retail piano floor hopes some
day to get some..here in his profession he
will profit most and develop quicker if he
strives to encounter the hard-to-sell cus-
tomers. Let a man demonstrate that he
can handle the tough ones and the boss
will some day find better work for him
to do.
You've Got to Fight
Jack Dempsey is some pumpkins because
he can fight. Fred Fulton, who is unques-
tionably a much better boxer and perhaps
equally as strong, is a dumb-bell because he
can't fight. The reason is that Fred, per-
haps without knowing it, has always sought
the easy ones, whereas Jack hopped the
hard ones and asked no odds of any of
them.
Selling pianos is much the same. The
right sort of a sales demonstration is a
fight, and a hard one, and the man who
hops to it with a vim is the man who will
conquer. There are a lot of trite things in
this series, but if you stop to analyze it,
trite things and sayings are what go to
make up this jolly old world. So do not
think that these preachments are the result
of inexperience, for, believe me, young fel-
low, I know—I know.
[The foregoing article is the first of a new series
by Marshall Breeden, the well-known piano man
and writer, whose former series in The Review
recently, "Us Piano Men," proved so popular with
the trade. All the articles in the series have to
do with selling and are particularly pertinent at
this time. They will be worth following closely.—
EDITOR.]

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