Music Trade Review

Issue: 1920 Vol. 71 N. 12

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MUSIC T^ADE
VOL.
LXXI. No. 12
Published Every Saturday by Edward Lyman Bill, Inc., at 373 4th Ave., New York.
Sept. 18, 1920
Single Copies 10 Cents
$8.00 Per Tear
Keeping Business on a Sound Basis
T
HE success attained,by piano and music merchants during the Fall and Winter campaigns now opening,
and for that matter the stability of the music business as a whole, will rest in no small measure upon
the character of the terms demanded on instalment accounts. If terms are kept short, and retailers insist
upon getting substantial cash deposits and large monthly payments, then the business as a whole will
continue in a healthy condition. If, in the desire to pile up big sales totals, these same retailers start offering
long terms as an inducement then the result is very liable to be disastrous, especially to those inaugurating such
a policy.
In demanding cash and short terms retailers to- day do not have to blaze a new trail, as was the case a
few years ago, for short terms have-been and in most cases are to-day recognized as the only basis upon which
business can be done profitably. In practically every section of the country thirty months is fixed as the maxi-
mum term on instalment accounts, and in a surprisingly large number of cases individual piano merchants
insist upon a twenty-four months' limit. The public has been educated to these terms and to lengthen them just
now would not only undo the work of months, but bring about more or less financial hardship to retailers.
The practice of robbing Peter to pay Paul does not work out in the long run, and the music merchant who,
in his desire for more business, is moved to borrow money from banks and other sources at the prevailing high
interest rates in order to lend it to his customers on long term notes is simply digging a financial grave for him-
self and his business. He cannot expect at this time to have a manufacturer carry his paper as in days agone,
for the manufacturer has his own problems to face, and finds that money is not only difficult to get, but is only
obtainable at high interest rates. If he must borrow money it will be to finance his factory operations and not to
accommodate retailers who cannot take care of themselves. This is a logical attitude, and the retailer must
accept it as such.
Short terms on instalment sales are calculated to bring about sound business conditions. They simply
mean that after making a substantial first payment and a couple of monthly payments the piano purchaser has
a sufficient equity in the instrument to make it well worth his while to carry out his contract to the letter. This
large equity of the buyer also serves as a check upon repossessions, and this fact in itself should recommend
the practice to the music merchant.
Especially shortsighted is the retailer who offers long terms on certain classes of instruments, such as
used pianos and players, or lines that for one reason or another have been discontinued. He will declare, in
explanation, that he is benefiting his business by moving these old stocks on any basis and that the low terms
advertised on special goods do not apply to the regular lines. The general public do not know this, however,
and the effect is frequently disastrous. They see terms of $5 or $jo down and a dollar or two a week, and,
assuming that all the music merchants have gone back to the old system of doing business, demand long terms
on all purchases, and show an inclination to hold off buying when their demands are not met.
There will be plenty of business this Fall for the music merchant who goes after it in a businesslike
energetic manner. He will not have to use the cut-price, long term argument unless he himself wants to. There
is some talk of slackening up in industrial circles and hints that there is coming a certain amount of unemploy-
ment and a lowering of wage standards. The music dealer need only look ahead to see that the customer who
cannot make substantial payments now when conditions are really prosperous is certainly not going to be able
to carry on any other obligations should there happen to be any slowing up in industry.
The music retailer might well adopt the slogan credited to a certain Presidential campaign manager,
namely, "get the money." Progressive concerns all over the country have proven that terms within reason can
be maintained at all times if such a policy is insisted upon, which makes the carrying out of that policy largely
a problem that rests entirely with the retailer himself.
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
RMLW
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President and Treasurer, C. L. Bill, 373 Fourth Ave., New York; Vice-President,
J. B. Spillane, 373 Fourth Ave., New York; Second Vice-President, Raymond Bill, 373
Fourth Ave., New York; Assistant Treasurer, Wm. A. Low.
J. B. SPILLANE, Editor
RAYMOND BILL, B. B. WILSON, Associate Editors
WILSON D. BUSH, Managing Editor
CARLETON CHACE, Business Manager
Executive and Reportorial Staff
V. U. WALSH, W M . BRAID WHITE (Technical Editor), E. B. MUNCH, L. M. ROBINSON,
C. A. LEONARD, EDWARD LYMAN BILL, SCOTT KINGWILL, THOS. W. BRESNAHAN, A. J.
NICKLIN, L. E. BOWERS
WESTERN
DIVISION:
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NEWS SERVICE IS SUPPLIED WEEKLY B Y , OUR CORRESPONDENTS
LOCATED IN T H E LEADING CITIES THROUGHOUT AMERICA.
Published Every Saturday at 373 Fourth Avenue, New York
Entered as second-class matter September 10, 1892, at the post office at New York, N. Y.,
under the Act of March 3, 1879.
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REMITTANCES, in other than currency forms, should be made payable to Edward
Lyman Bill, Inc.
Departments conducted by an expert wherein all ques-
tions of a technical nature relating to the tuning,
regulating and repairing of pianos and player-pianos
are dealt with, will be found in another section of
this paper. We also publish a number of reliable technical works, information concerning
which will be cheerfully given upon request.
anil
allU
Exposition Honors Won by The Review
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Paris Exposition, 1900 Silver Medal.. .Charleston Exposition, 1902
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SEPTEMBER 18, 1920
in New York and other cities have gone into other fields. Men
w T ho for years have been selling pianos, who have good reputations
in the piano field and who specialized in this business, have forsaken
the trade to go into other lines of work. Bond selling and stock
selling have attracted a surprising number, while others have gone
into the selling of automobiles and into other lines where apparently
they felt they would receive larger financial returns with less effort.
Managers in the East who have really made an effort to get
in touch with salesmen have been somewhat discouraged in their
efforts. The applicants show some interest until it comes down to
a question of payment, and when the percentage of commission on
piano sales is mentioned there develops an immediate coolness.
There are those who declare that something must be done to make
piano selling more attractive to the average man who seeks to enter
the merchandising field on a permanent basis, but just how to
develop this attractiveness is a problem that has not yet been solved
satisfactorily. Being a stable product, the sale of a piano cannot
bring a commission comparable with that offered for the sale of the
average watered stock or questionable bond, nor can a fixed hourly,
daily or weekly income be granted to a salesman unless he is able
to give quick assurance of his ability to produce.
In the mind of one manager it is simply a question of the
piano merchants getting along the best they can and waiting for
a readjustment to come when there will not be so much loose money
for the stock salesman to go after, and when incomes are based on
real results. It is poor consolation, however, for the man who is
endeavoring to get together "a sales staff to enable him to meet
competition during the next few months. The inability to interest
new salesmen is one thing, but seeing trained salesmen with years
of experience in the field going into other lines is quite another,
and this phase of the question is well worth more than passing
notice.
THE DEVELOPMENT OF BETTER ADVERTISING
r
H E general improvement in the standards of music trade adver-
tising during the past few years and the increasing attention
given
to the character of the copy being run lead to the belief that
No.
12
NEW
YORK,
SEPTEMBER
18,
1920
Vol. LXXI
during the forthcoming sales campaigns that must of necessity
be inaugurated by dealers in musical instruments advertising will
THE FARMER AND THE MUSIC TRADE
prove a more potent factor than ever before.
URING the last decade or so, and particularly during the past
This tendency towards better advertising is due not only to
five or six years, the status of the farmer has changed so that
the more serious attention given to all advertising, which makes
the term "hayseed" has come to be accepted as a mark of affluence
music merchants give thought to their copy if they desire to com-
and of smug prosperity. The result is that the business of the pete with advertising of other products, but also to the dealers'
farmer is regarded most favorably by the average music merchant,
service work being carried on by many of the manufacturers.
for that business means substantial sales of high-grade merchandise
For the retailer who does not care to go to the expense and
on excellent terms.
trouble of preparing his own newspaper copy, there is made avail-
Reports gathered by the Government and business organizations
able a large quantity of high-class stock material that he may obtain
indicate that the prosperity of the farmer is not going to wane during
and use without any charge beyond that of the newspaper space
the coming Fall and Winter, for, although certain crops may not itself. It follows likewise that the retailer who is moved to pre-
be much above normal, they will bring prices that will give to the pare, or have prepared, his own advertising copy for local use is
farmer a purchasing power not to be overlooked.
desirous of improving on the work of the manufacturer's service
.Whatever may be the industrial situation in the cities and what-
department,'otherwise he would not go to the trouble of doing his
ever may be the effect of that situation on sales, the fact remains
own work.
that the trade of the farmer is going to provide a mighty solid
The value of advertising of any sort lies not in the space bought
foundation upon which the music merchant can build substantial
in newspapers or magazines, but rather in what is said to the trade
sales totals. As a matter of fact, a number of retailers have already
or the public through the medium of that space. Advertising is
begun country campaigns and in some cases have built up special
so general nowadays that it is only distinctive copy that is calculated
sales organizations to concentrate on the rural trade. It is a move
to receive the desired attention. If the members of the music trade
that shows much wisdom.
profit by the lessons and experiences of the past few years, and see
to it that their advertising copy receives earnest attention, giving
T H E SCARCITY OF PIANO SALESMEN
j
thought to making their copy attractive and impressive rather than
merely sensational, they will have a sales aid that will do much to
HIS is the time when first-class piano salesmen are more in
demand than they have been for some time past, owing to the offset any other handicaps that may arise.
apparent necessity of carrying on active sales campaigns this Fall.
PIANOS AND THE BOLSHEVIKI
Managers generally report a growing scarcity of trained men of
recognized ability.
HE reported attitude of the Bolshevik Government towards
There has for many years been raised the cry that first-class
pianos and the orders issued that they become common property
piano salesmen were hard to find, although there were plenty of the
of the citizenry, are interesting, not in any sense as an indication of
the high ideals of the Soviet regime, but rather of the fact that
mediocre type available. In some cases it was believed that man-
even this most radical element is forced to take recognition of the
agers demanded so much of the men that only a super-salesman
power of music in maintaining some degree of harmony. The fact
could measure up, but this season there is apparently real reason
that pianos are articles of considerable value whose possession in
for retail managers showing some concern over the scarcity of
Russia at least indicates a certain degree of wealth and standing has
material upon which to build selling campaigns. The reason for
had something to do with the action of the Bolsheviki.
this apprehension is that a surprising number of good piano salesmen
D
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