Music Trade Review

Issue: 1917 Vol. 64 N. 18

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
REVIEW
PUBLISHED BY EDWARD LYMAN BILL, Inc.
President, C. L. Bill, 373 Fourth Ave., New York; Vice-President, J. B. Spillane,
373 Fourth Ave., New York: Second Vice-President, J. Raymond Bill, 373 Fourth Ave.,
New York; Secretary and Treasurer, August J. Timpe, 373 Fourth Ave., New York.
J. B. SPILLANE, Editor
J. RAYMOND BILL, Associate Editor
AUGUST J, TIMPE
Business Manager
Executive and Reportorlal Staff:
B. BRITTAIN WILSON, CARLETON CHACE, L. M. ROBINSON, WILSON D. BUSH, V. D. WALSH,
WM. BRAID WHITE (Technical Editor), E. B. MUNCH, A. J. NICKLIN, L. E. BOWERS
BOSTON OFFICE:
'
CHICAGO OFFICE:
JOHN H. WILSON, 324 Washington St. E. P. VAN HARLINGEN, Consumers' Building,
Telephone, Main 6950.
220 So. State Street. Telephone, Wabash 5774.
HENRY S. KINGWILL, Associate.
LONDON, ENGLAND: 1 Gresham Buildings, Basinghall St., D. C.
NEWS SERVICE IS SUPPLIED WEEKLY BY OUR CORRESPONDENTS
LOCATED IN THE LEADING CITIES THROUGHOUT AMERICA.
Published Every Saturday at 373 Fourth Avenue, New York
Entered at the New York Post Office as Second Class Matter.
SUBSCRIPTION (including postage), United States and Mexico, $2.00 per year;
Canada, $3.50; all other countries, $5.00.
ADVERTISEMENTS, $4.50 per inch, single column, per insertion. On quarterly or
yearly contracts a special discount is allowed. Advertising pages, $130.
REMITTANCES, in other than currency forms, should be made payable to Edward
Lyman Bill, Inc.
Departments conducted by an expert wherein all ques-
tions of a technical nature relating to the tuning, regu-
lating and repairing of pianos and player-pianos are
dealt with, will be found in anotner section of this
paper. We also publish a number of reliable technical works, information concerning
which will be cheerfully given upon request.
Player-Piano and
Technical Departments.
Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900 Silver Medal.. .Charleston Exposition, 1902
Diploma ...Pan-American Exposition, 1901 Gold Medal
St. Louis Exposition, 1904
Gold Medal. ..Lewis-Clark Exposition, 1905
LONG DISTANCE TELEPHONES—NUMBERS 5982—5983 MADISON SQ.
Connecting all Departments
Cable address: "Elbill, New York."
NEW YORK, MAY 5, 1917
EDITORIAL
was not so long ago that the upright piano was the main-
I or T stay
of the trade, with both the grand and player-pianos, more
less, incidental factors, and, in fact, the average piano catalog
covered the entire line made by the house issuing it.
With the various styles of upright pianos illustrated and de-
scribed in detail, it remained only to devote two or three pages
additional to the grand and one or two to the player. -Within
comparatively recent times, however, all this is changed. While
the upright is still a most substantial factor, the grand piano, par-
ticularly the small grand, has come into its own, and its manufac-
ture demands a special department in the factory and the efforts
of a large proportion of the working force.
The player-piano has developed to a point of even greater
importance and to pass by either the grand or the player, simply
as an incidental, represents bad business. In other words, the
piano trade to-day is represented by three sharp divisions, the
straight upright, the small grand and the player-piano, and this
condition is generally recognized, as is evident in the character
of the catalogs now being issued.
We now find an entire catalog given over to the player-piano
and featuring the player in the introductory text and in the de-
scriptive matter as a distinctly individual instrument. The small
grand is figured on the same basis and the straight upright is,
for its part, also given individual attention so far as the catalog
is concerned.
The separate catalog, however, is not only convenient, but is
also thoroughly practical from the selling point of view. If the
prospective purchaser, for instance, is interested in grands, that
interest can be confined to grands through the medium of the
separate grand catalog. If the prospect's interest on the other
hand lies in player-pianos, it can be concentrated on the player
through the medium of the catalog which features that type of
instrument exclusively and as a distinct product. In the event
that the prospect is undecided, but simply asks for catalogs in
general, the three booklets covering the three types of instru-
ments can be furnished, and yet convey the impression that each
type is distinctive unto itself.
This new phase of catalog making is worthy of more than
casual attention from the piano manufacturer.
HE subject of advertising is receiving more attention every
T
day from wide-awake piano merchants who realize that their
advertising in the daily papers is a reflection of their business
methods and their general ideals or policies in the matter of re-
tailing. Higher advertising ethics call for the truth, and nothing
but the truth in print. The management of a business who will
publish misleading statements in advertising is guilty of taking
money under false pretenses; nothing more, nothing less.
Buyers are beginning to understand that truth in adver-
tising is the incentive to trade at the place where the truth is
told. Could there be a better argument than this for honesty
in sales methods?
We notice that the concerns throughout the country that
are thriving, that have won the confidence of the public, are
those whose sales methods are above reproach. The "foxy,"
"smart aleck" type of retailer is getting short shift these days.
People do not enjoy being fooled, and the wise business man
does not dare indulge in such practices.
There are scores of different ways in which to advertise,
but jthere must be only one guiding principle in all—tell the
truth, and those who do not follow this principle invariably find
that they are the losers in the end.
T a recent meeting of the Chamber of Commerce of the
A
United States, A. W. Shaw, the chairman of the Committee
on the Department of Commerce, had something pertinent to
say concerning foreign trade. After referring to the many things
being done in the propaganda for increasing business between
the people of this country and those of other lands, he said that
all these measures in progress or proposed would give no lasting
security "unless backed up by a business fundamentally as effici-
ent as that of our competitors."
While this is elementary and good, sound, common sense, it
is surprising how much it is ignored by many who are suggesting
methods of "capturing" foreign trade. Other things being equal,
foreigners will do their buying just as people in this country do—•
that is, they will buy from those who sell cheapest.
There is no other country which makes as much use of
automatic and labor saving machinery as does this. It ought,
under ordinary conditions, to be able in consequence to turn out
goods cheaper. As a matter of fact, it does not always do so, and
the reason in many instances is because of financial or other
inefficiency, and has little to do with labor costs.
To set manufacturers on the right track, Mr. Shaw would
have the Department of Commerce do for business what the
Department of Agriculture is doing for the farmers, investigate
and suggest reasonably attainable standards for various items of
expense in various lines of business, which would serve as clues
to points of inefficiency for concerns in these particular lines.
Then the remedies could be applied.
HE report of foreign commerce just issued for March by
the Government is certainly a most encouraging document.
It records a decided jump in the country's foreign trade, showing
an increase of nearly $156,000,000 over that of February. This
growth in trade was noticeable in both export and import busi-
ness, our exports showing an increase of nearly $90,000,000 over
March. There was also a substantial increase in import trade—
all of which has a special significance these days in view of the
vigorous U-boat campaign in the European lanes of travel.
T
N enthusiastic piano man from a Western city in chatting with
A
The Review last week stated that he is making a hobby of
being energetic. He naturally wants to get all he can in the way
of work into the few hours each day allotted to him. He wants
people to get the greatest amount of satisfaction out of trading
at his establishment and he knows that the instruments he handles
are such as will make friends for him.
Now there is something to think about in making a "hobby"
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
PREACH AND PRACTICE "BUSINESS AS USUAL"
(Continued from page 3)
hoard food supplies, and thousands of workers are being thrown needlessly out of employment. All this is
wrong'.
"Unemployment and closed factories, brought about through fitful and ill-advised campaigns for public
and private economy, will prove a veritable foundation of quicksand for the serious work we have at hand,
"It is true the President has said 'this is a time to correct our habits of wastefulness.' Certainly, but the
keynote of his message to the people was this paragraph: 'It is evident to every thinking man that our
industries, on the farm, in the shipyards, in the mines, in the factories, must be made more prolific and more
efficient.'
"We need prosperity in war time even more than when we are at peace. Business depressions always
are bad, but doubly so when we have a fight on our hands. The declaration of war can have no real evil
effect on business. What bad effects are apparent are purely psychological and largely of our own foolish
making. For our markets are the same in April as they were in March.
"We need more business, not less. There is real danger in hysteria. Indiscriminate economy would be
ruinous. Now is the time to open the throttle."
It is the duty of piano merchants and business men in all lines to preach and practice the slogan of
"Business as Usual"—to inspire confidence among the purchasing public. Keep the good work going.
of business, in getting a new conception of the requirements of the
public—in broadening one's influence and in making one's establish-
ment a musical center, so to speak. This is particularly effective
in the smaller cities. As a matter of fact, every business man can
exercise a decided influence in his community. He can make an
impression in many ways if he only starts right.
Enthusiasm about business that bubbles over with good fellow-
ship gives the impression that the merchant enjoys his business and
must be making something out of it. People like to trade with
him. The merchant who dresses in good taste, though not ex-
pensively, will create the impression that he has taste and people
will be more willing to take his advice. The merchant who has
bought an especially attractive stock of pianos, players or other mu-
sical instruments will have better appreciation of the ones who have
taste and judgment because of the goods he has bought and what
they represent. They are silent suggestions that are appreciated
by many people. When the man has shown his good taste in dress
or stock and combined it with enthusiasm about his business there
will be many who believe in him, and his published announcements
will be the more appreciated as a consequence. If stock and sur-
roundings and merchant all show good taste and fair judgment,
the buyers of that community will listen attentively to what he
says, will read interestedly what he publishes, and will buy with con-
fidence what he offers.
The merchant must first have a reputation before people will
believe what he says. He must get the confidence of the people
by showing his right to that confidence. He must found his busi-
ness on merit and fair treatment to inspire the people of his com-
munity to look to him for ideas and suggestions. That is the
stock that gives the merchant profit and makes the store really
prosperous.
There are very many ways to make suggestions, but the best way
is to have the confidence of the folks about you and use that con-
fidence fairly. This seems like preaching, but is it not common-
sense based on experience?
HE three C's, Character, Capacity and Capital, cannot be
improved upon as a standard of credit granting, according to
J. H. Tregoe, of the Credit Men's Association. The question is
often asked: Which of the three is the greatest? To separate
them is to destroy their co-ordination; for Character, Capacity
and Capital may be likened to three important functions of the
human body—destroy one, and the best possible powers are
affected, a life is maimed.
Character, without Capacity and Capital, has slim chances of
success; Capacity, without Character and Capital, has less; and
Capital, without Character and Capacity, is dangerous.
The three combined make a perfect credit risk, and offer a
unity of qualities assuring success. In the degrees of their im-
portance as co-ordinating elements, and yet not separately, we
would say Character, Capacity and Capital, but the best of all is
Character.
T
GETTING DOWN TO PLAIN PLAYER FACTS
The education of the public along player lines is a necessity for the expansion of the player business.
There is no doubt of that; and education of the piano merchants and salesmen is also a vital necessity,
because through them will come a powerful force in the education of the public; and right here we wish to
remark that we have produced a line of books upon the player-piano which comprehensively covers the
entire player situation.
In this respect this trade newspaper stands alone, for it has been the principal source from which player
information has been available for piano merchants and salesmen for a period of years. Our latest book,
"The Player-Piano Up to Date"
is the best of the series. It contains upwards of 220 pages of matter bearing directly upon the player.
Every piano merchant and piano salesman should have a copy of this book within easy reach. It
gives to readers a fund of information not obtainable elsewhere.
It contains a series of original drawings and a vast amount of instructive and educational matter, as
well as a detailed description of some of the principal player mechanisms.
It costs $1.50 to have this book delivered to any address in the United States, and your money will be
refunded if you are not satisfied with the book after examination. No one yet has availed himself of this
opportunity. Foreign countries, 15c. to cover extra postage, should be added.
Estate of EDWARD LYMAN BILL, Publisher
373 Fourth Ave., New York

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