Music Trade Review

Issue: 1914 Vol. 59 N. 11

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MUSIC TRADE REVIEW
REVIEW
EDWARD LYMAN BILL - Editor and Proprietor
J. B. SPILLANE, Managing Editor
Executive and Reportorlal Staff:
B. BRITTAIN WILSON,
A. J. NICKLIN,
CARLETON CHACE,
AUGUST J. TIMPE,
BOSTON OFFICE
FOHH H. WILSON, 824 Washington St.
L. M. ROBINSON,
WM. B. WHITE,
GLAD HENDERSON,
L. E. BOWERS.
CHICAGO OFFICE:
E- £ VAN HARLINGEN Consumers' Building.
_ , , ' , . .„.„
220 So. State Street. Telephone, Wabash 5774
Telephone, Main 8950.
HENRY S- KINGWILL, Associate,
LONDON, ENGLAND: 1 Gresham Buildings, Basinghall St., E. C
NEWS SERVICE IS SUPPLIED WEEKLY BY OUR CORRESPONDENTS
LOCATED IN THE LEADING CITIES THROUGHOUT AMERICA.
Published Every Saturday at 373 Fourth Avenue, New York
Entered at the New York Post Office as Second Class Matter.
SUBSCRIPTION (including postage), United States and Mexico, $2.00 per year; Canada,
$3.50; all other countries, $5.00.
ADVERTISEMENTS, $3.50 per inch, single column, per insertion. On quarterly or
yearly contracts, a special discount is allowed. Advertising pages $110.00.
REMITTANCES, In other than currency forms, should be made payable to Edward
Lyman Bill.
Departments conducted by an expert wherein all ques-
tions of a technical nature relating to the tuning, regu-
lating and repairing of pianos and player-pianos are
dealt with, will be found in another section of this
paper. We also publish a number of reliable technical works, information concerning which
will be cheerfully given upon request.
Player-Piano and
Technical Departments.
Exposition Honors Won by The Review
Grand Prix
Diploma
Paris Exposition, 1900
Silver Medal- • .Charleston Exposition, 1902
Pan-American Exposition, 1901 Gold Medal
St. Louis Exposition, 1904
Gold Medal. -Lewis-Clark Exposition, 1905
DISTANCE TELEPHONES—NTTMBEBS 5982—5983 MADISO* «Q.
Connecting 1 all Departments
Cable address: "Elbill, N«w York."
season's opera program will be carried out as originally planned.
There is a strong likelihood, however, of Italy joining in.
Then why not an American opera season at the Metropolitan?
The experiment, even if conducted for a short season, would be
interesting and illuminating, and it would certainly give un-
doubted stimulus to this country's music by undertaking such a
venture in the present emergency.
American music, American musicians and American pro-
fessionals in the operatic field will occupy a stronger position
than ever before during the coming season.
N
O one trait has contributed mare to the success of America in
the domain of invention and manufactures, than the use of
initiative and the complete abandonment of incense offering to that
bugaboo, "Precedent." The development of ideas in European
countries has been greatly retarded by this stumbling block, this
rock in the road of progress—precedent. Those who live by
precedent still live in the atmosphere of the dark ages. Because
our fathers did sd and so is no reason for our doing it. Modern
business conditions demand initiative qualifications on the part of
business men who would compete successfully, or at least willing-
ness to initiate modern, progressive methods.
Egotism and self-sufficiency are good qualities to brace us up
in the competitive struggle, but they must not chain us to the post
of precedent or blind our eyes to the necessity of keeping abreast
of the time, as L. M. Hattenbach says. We must cast precedent
aside and move with the procession, float with the tide, and sail with
the wind. Otherwise we will soon find ourselves alone, stranded
on the desert island of precedent while crur progressive competitors
are basking in the sunlight of success on the shore of progress.
We must push onward with the motive power of to-day. Precedent
is the vehicle of yesterday. We must initiate or follow and shun
precedent because it bars progress.
NEW YORK, SEPTEMBER 12, 1914
A TRAVELER of national repute, while recently discussing
x \ trade publications, remarked: "While I have kept in close
touch with trade journals, 1 have been surprised at the tremen-
EDITORIAL
dous advance which The Music Trade Review has made through-
out the West. There is no point which I have visited that I have
not found it, and the dealers rely upon it for its straightforward
HE general tendency of the piano merchant to reduce instal-
manner in treating every trade topic."
ment terms to twenty-four months, or better, is a matter
of deep gratification to all those who have been righting the
There should be no particular surprise at the progress made
long-time business so energetically.
by this paper when you consider that we have steadily perfected
The chief difficulty appears to be, however, that a number of
our organization so that to-day there is no paper in this line
those dealers who seek commendation for reducing terms are not that has such a complete Western service.
really in the twenty-four months' class. As one retail piano man
Our Chicago service alone eclipses that of any other publi-
said recently, "It is a standing rule with us now to enforce a stand-
cation. In fact, our organization there exceeds in numbers the
ard in regulating payments, so that the last payment comes due entire staff of some of the lesser publications.
within two years after the signing of the contract. By this means
Then, too, every point is carefully covered, so that there is
we have succeeded in getting the majority of our customers to pay nothing overlooked by Review representatives in every section of
up within thirty months or so without a great deal of difficulty."
the country.
That dealer was not doing a twenty-four months' business, but
The strength of The Review' in the West is well evidenced
his policy called for it, and so far the standard held good. It is
in the support given it by Western manufacturers who know its
just as important in handling instalment accounts to see that the
value.
terms are adhered to in the matter of collections as in the signing
In the South, too, The Review has an especially strong fol-
of the contract. Leniency in collections is often misplaced and
lowing. In a communication received from J. A. Erickson,
proves a genuine drawback to the business of the retailer. The
of J. A. Erickson & Co., Deland, Fla., there is a sentence appear-
man who makes his instalment contract a real contract and insists
ing as follows: "I always like to read your paper, and I get a
big two dollars' worth. I surely think that every man who has
upon a customer recognizing the fact does not drive away trade,
any interest in the piano trade should support The Music Trade
but simply insures the terms of the contract being lived up to.
Review, for I have many times found a single article in the paper
Carefulness in collections during the first months means fewer
which
has been worth to me the subscription price for a year."
repossessions later, for after the first year the purchaser's equity
in the instrument is so heavy that he hesitates a while before let-
And so it goes. It is a question of values.
ting payments lapse and risking repossession.
In the player-piano line The Review presents each month
The dealer who sells on twenty-four months time should not
more special service than all of the other papers combined. The
be content with simply filing the contract and congratulating him-
piano merchants as a whole are not slow to recognize such
self upon his good business methods; he should instead see that the
values.
monthly collections are made promptly, and that the twenty-four
It is not words, but deeds, that has caused The Review to
months' clause is an actual fact and does not mean thirty or more
advance in the estimation of the trade all the while.
monthly payments.
HE value of self-confidence cannot be over-estimated. A
F Italy plunges into the great war it will surely demoralize
man who appears to be poised and at ease under all
grand opera plans in New York for the coming season. The
circumstances radiates self-confidence, and as a consequence
creates a favorable impression on all with whom he conies in
valiant Caruso, with other famous singers, will be righting the
contact.
battles of his country, but unless it does become involved the
T
I
T
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
BUSINESS ACTIVITY IN ALL LINES.
(Continued from page 3.)
The war is wrong, in all of its horrid brutality, and no wrong could ever prevail for a long
period. Events move too quickly in these days.
America is close to all countries, and as soon as the warring nations have broken off diplomatic
relations they speak then through American ambassadors, and among all the warring throngs this
nation stands alone without fear and preserving well-balanced neutrality.
Rich in resources, strong with its hundred million independent men who love the flag, and who
mean to keep the Western Continent at peace to balance the Eastern madness, it is a nation big
enough in character and courage to fulfil the imposed task of peace adjuster of the world.
In the meantime we must feed the war-torn lands—we must carry the commerce of the destroyed
and imprisoned ships, and to do that we must work—all of us.
It is no time to talk of closing factories and waiting for further events in Europe before invest-
ments will be justified.
Civilization does not halt in spite of war—in fact, it will scarcely limp. The demands of the
people—of the world—go on all the time; and to satisfy those demands there must be offered the
products of the soil, of factories, of mines and of the fields.
The future is full of eloquent opportunity, and what we need is only plain, every-day business
sense.
We are free from fratricidal passion. We are as rich as any two other nations, and we are
not using this wealth to forge cannons to subdue mankind, but to raise crops to feed them—to
clothe them. We do not want to rule, but to serve, and to carry on
the work which lies before us.
We should put our shoulders manfully to the wheel, everyone of
us, and do our part to contribute not only to the happiness of our own
people, but to the comfort of the world!
The Keynote of Modern Efficiency.
T
HIS is the day of broad methods in merchandising. The
most successful men in the piano or any other line are
those who realize that all the factors that go to make a business
establishment, whether large or small, are dependent one upon
the other. They recognize that no one can be successful alone,
that the proprietor must depend upon his department heads and
the department heads on the salesmen—that the entire force, in
fact, must work together in the mutual interests of the entire
establishment. And where co-operation between all the various
factors is cordial and complete, and where each factor is made
to feel that he in his way is responsible for the success of the
whole, then victory is bound to be achieved.
Co-operation is the keynote of modern efficiency. Back of
this must be intelligence and enthusiasm. In other words, every
salesman must believe in the goods, he is selling. Hence it is
that pianos of high national reputation, whose standard is beyond
question, excites no small degree of enthusiasm on the part of
the salesman.
A piano salesman who has studied the history and develop-
ment of the piano which he is handling, and who is well equipped
with the positive knowledge that he is offering to the public an
instrument that occupies a commanding position in the musical
world—that the claims he makes for it can be positively demon-
strated—is fortified with selling arguments that makes it easy
to convince customers of the correctness of his position.
There is no question but that this faith, based upon the
knowledge of the quality of the instruments which he handles,
arouses an unusual activity on the part of the salesman, and
to this, in a large measure, can be credited the steady growth
during the past year of the sales of high-priced pianos in this
country.
: Apart from the plan of creating among the sales force a
mental attitude that will cause them to do the right thing intui-
tively there is that of cultivating a proper degree of responsi-
bility. Once a salesman feels that the success of a business
hangs in some way upon his efforts—that the spirit and prestige
of the house in the line of salesmanship must be maintained—
his whole attitude toward his work changes, or, where he is a
newcomer, it sooner or later will be changed.
There is no greater work for the head of a department than
to inculcate among his sales force a respect for the traditions
of the pianos which he handles—that salesmanship does not
merely consist of selling or making a good record in the matter
of the number of pianos sold for the day or month, but rather
that the pianos are well sold. In other words, that there has
been no cheapening of the reputation or standing of the instru-
ment. It is axiomatic in salesmanship that the salesman must
himself believe in the goods he is selling if he desires to score
a degree of success that is essential, particularly in the handling
of high-grade pianos.
It is a pleasure to visit some of the old-time houses through-
out the country and meet salesmen who fully appreciate the duty
they owe to the artistic world, and who believe in the mainte-
nance of those high standards in conduct and salesmanship
which show that they are conscious of the high standing and
prestige of the instruments they are representing and introduc-
ing into the homes of the musical elite.
Despite the talk of commercialism which unfortunately ob-
tained sway in the piano industry for a time, there is to-day a
better viewpoint on the part of the salesmen of their duty toward
the piano which they handle. There is a desire to know more
of the history of the instrument which they are selling and its
maker. They realize that his knowledge may prove an asset of
value, not only to them personally but it engenders a pride and
satisfaction in handling an instrument of reliability and repu-
tation.
D
UN'S says: "There is further abatement of the tension in
financial circles, although money continues very firm and
new business is still closely restricted to urgent needs. The
disorganization of foreign exchange is slightly less marked, inter-
national banking arrangements slowly but gradually improving.
Efforts to restore more normal transportation facilities with
foreign markets are meeting with gratifying success,"

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