Music Trade Review

Issue: 1913 Vol. 57 N. 2

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
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EDWARD LYMAN BILL • Editor and Proprietor
J. B. SPILLANE, Managing Editor
Executive and Reportorlal Stall:
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AwowiT J. T I M K ,
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BOSTON OFFICE:
CHICAGO OFFICE*
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E. P. VAN HABLINGIN, »7 South Wabath AhreJ '
• OHM H.WiLsoK.St. Washington St.
H . N I Y S. KIHGWILL. Aswciate.
Telephone, Main 4960.
Room 809. Telephone, Central 414
PHILADELPHIA:
MINNEAPOLIS a n d ST. PAUL:
ST. LOUISi
R. W. KAUFFMAK.
ADOLF EDSTIK.
CLYM JINNINGS
SAN FRANCISCO: S. H. GIAY, 8S Firtt St.
DETROIT. MICH.: M o n n J. W*IT*.
ONCMNATI. O.: JACOB W. WALTMS.
BALTIMORE, MD.i A. ROIMT F U M C I .
INDIANAPOLIS, IND.: STANLEY H. SMITH
MILWAUKEE. W I S . : L. I . MBYK*.
LONDON. ENGLAND: 1 Gresham Buildings, Basinghall St., E. C.
Published Every Saturday at 373 Fourth Avenae, New York
Enttted at the New York Post Office as Second Clast Matter.
SUBSCRIPTION, (including pottage), United States and Mexico, $8.00 per year; Canada,
$t.60; all other countries, $4.00.
i n v r A T l M M I N D L $1.60 per inch, tingle column, per insertion. On quarterly or
f S r l y ^ m r t e t t f r ^ e 3 a l discount it allowed! Advertising Pages, $75.00.
REMITTANCES, in other than currency forms, thould be made payable to Edward
Lyman Rill.
Departments conducted by an expert wherein all ques
tiom of a technical nature relating to the tuning, regu-
rlajCr-rlaBO aWl
lating and repairing of pianos and player-pianos are
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dealt with, will be found in another section of this
paper. We also publish a number of reliable technical works, information concerning which
will he cheerfully given upon request.
Exposition Honors Won by The Review
Grand Prim
Paris Exposition, 1900
Silver Medal... Charleston Exposition, 190*
Di*Uma
Pan-American Exposition. 1901
Gold Medal
St. Louis Exposition, 1904
G*U Jfofo/..Lcwit-Clsrfc Expedition, 1905
LOWS DISTANCE TELEPHONES—NUMBERS 5982-5963 MADISON SQUARE
Cbnneetlnta all Departments*.
Cable address : " E l b n T N e w York."
NEW
YORK,
JULY
12,1913
EDITORIAL
HILE it is a pleasure to record the improvement in sales
and advertising methods which now prevail in the piano
industry there are still left a number of people who believe that the
public can be cajoled into buying pianos by the offers of prizes and
knick-knacks, rather than by the giving of values.
We recently came across an advertisement in an Illinois paper
where a retail piano concern advertised a "factory sale," and in
addition to cut prices offered free delivery, railroad trip, round fare
to all out-of-town purchasers, free stool, and scarf, a year's tuning,
and, still better, to every purchaser who paid fifty dollars or more
cash down, the choice of a diamond ring, gold w^tch, or a twenty-
six piece set of silverware. This is certainly the limit, and the
wonder is that the piano itself was not given as a bonus.
This is the kind of advertising which undermines confidence in
the piano trade and which has done so much to convey the idea to
the general public that there are enormous profits in the piano
business.
It is true that the cut price, premium crowd is limited in num-
ber, thanks to the exposure of the absurdity of these methods of
advertising, and the danger which they work to the industry as a
whole and to the men who inaugurate and back them.
The assailment of this disreputable style of publicity is based
on the principle that anything which tends to drag down an indus-
try in the estimation of the public must be opposed and its dangers
pointed out. Dealers who believe that this kind of work is ex-
cusable should realize that the day has long passed when this form
of publicity is permissible, or effective in results.
W
SK the ordinary retailer or small manufacutrer to show, in
A
figures, the actual profit made on a certain line of goods
after charging that line with its proper percentage of the gen-
eral operating expenses, and it is not likely he could give the
specific information; he does not have it because he has never
felt it worth his while to analyze his business in this way. He
has no data which would show conclusively that it would be
economy to drop that particular line and put his floor space, his
capital and his energy into some other line showing a larger
margin of profit.
It is the common experience of auditors and accountants,
as System puts it, to find that one department or line of business
has been carried on for months or even years at a loss—a mill-
stone around the neck of the concern. The proprietor, looking
no further than the periodical statements of the business, may
feel disheartened that he has no more to show for his investment,
his anxiety and his work. He overlooks the system that would
point out to him the hidden profits that arc covered up by losses
from an unproductive department. He is too far away from the
blackboard and chalk.
To keep an accurate record of time and material and output
is looked upon by many foremen and clerks as interminable red-
tape. And the average business man regards a detailed ac-
counting system as "all right for a big business where the pro-
prietor can't keep in touch with everything, but unnecessary for
a place like mine." Yet the very success of the larger institution
is usually due to the fact that nothing is taken for granted;
exact information as to costs and profits are insisted upon, thus
leaks can be stopped before they drain the reservoir of all its
profits.
Theoretically, an idea, if new, can be made the subject of
letters patent. There is distinctly an idea—an idea well worth
a try-out in any commercial enterprise, great or small—in the
use of accurate records in accelerating business. Perhaps the
"basic patent" would have been awarded to the German grinder
of knives who transformed the blackboard and a piece of chalk;
into a dynamo of business expansion and far greater profits.
But as the matter stands to-day, let no manufacturer or mer-
chant hesitate about adopting the idea because of fear of "in-
fringing." The monopoly—if ever there was one—has long
since expired.
Get a correct line on your business—and get more business!
T
HE presentation by The Music Trade Review of a silver loving
cup as a baseball trophy to The Piano Club of New York
has stimulated a new interest in the baseball game which forms a
very interesting feature of the annual outing of The Piano Club,
which occurs this year at Witzel's Point View on July 15. The
conditions governing the winning of the cup are that the game shall
be played for at least five innings, in accordance with the rules set
forth in Spalding's Official Guide for 1913, and that the umpire be
a neutral person. The team which wins the game three years in
succession will be the permanent owner of the Review cup, and
the name of the winning team each year will be inscribed thereon.
The cup, which is now on exhibition at the Piano Club rooms, 137th
street and Third avenue, New York, has excited many compliments,
judging from the letters which have reached The Review office
in this connection.
No one of the several social events given by the Piano Club
during the year attracts such a large number of guests as the annual
outing, and this year a larger attendance than ever before is ex-
pected. Meanwhile the captains of the two teams, known as the
"Manufacturers" and the "Supply Men," are working hard to get
their men in trim for a contest which promises to be as close and
exciting as any of the professional games.
T
HAT apprenticeship is the main reliance of industrial train-
ing in Germany and that it might be desirable to revive it
in some form in this country is the conclusion of Dr. Holmes
Beckwith, who has prepared for the United States Bureau of
Education a study of German industrial education and its lessons
for the United States.
"Wasteful though the old apprenticeship was of the appren-
tice's time and effort, apprenticeship in its newer forms, both in
Germany and the United States, has in it much of promise for
the future training of industrial workers," says Dr. Beckwith.
"No better way, or even so good, has yet been devised for the
main training of the mass of industrial workers than in the shops
where they are employed and by those who supervise their
work."
Dr. Beckwith suggests that if all employers pay the cost of
adequate training for any youthful workers whom they may
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE REVIEW
THE LESSON OF GETTYSBURG.
(Continued from page 3.)
of the condition of their forces and they do not know always the condition of their competitors, so
if a man fights the battle as best he can from his viewpoint, although he does not follow up a great
victory with another and more sweeping accomplishment, he, like Meade, has won in a great battle.
Frequently you will hear, when men gather together, expressions to the effect that Mr. So-and-
So, a big trade general, should have followed up the victory which he had won; that he then could
have placed himself in an impregnable position by inflicting a crushing defeat upon the enemy.
Ah, yes! That is the criticism of hindsight, and it is the mouthings of the men who have not
ll
been on the firing line.

In other words, the men who stood up under fire and who won victories, even though they
have not startled the world, should be accorded full credit for what they have done.
The world is always generous with its criticism, but is somewhat niggardly in its praise, and
General Meade, the victor of Gettysburg, never received full credit for what he accomplished. The
guerdon for which he sought went to Sherman, then to Sheridan, and he died broken-hearted.
And so, in civil life, there are thousands of men who have exhibited splendid qualities of gen-
eralship yet who never have received from the world the full measure of credit to which their
devotion and their energy entitled them.
But the great lesson of the reunion at Gettysburg shows that, after all, no matter how bitter
the strife, the nation to-day has not merely a name, but is bound together by sympathetic bonds
which have united forever the warring sections of our common country.
"Oh, bitter waste of war!
Oh, bitter, hateful strife!
Oh, cruel lesson of the Nations life!
Oh, not in vain, for in thy red rebirth
Peace dwells with us and shines for all of earth!
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The Personal Equation in Salesmanship.
O the man whose problem is the selling of goods, one of the
main questions that confronts him, is just what factors enter
most into the closing of a sale—to just what degree the advertising,
the quality of the goods and the personality of the salesman enter
into the final results. Advertising by itself, unaided, will not bring
to a fitting climax a selling campaign, whether or not the adver-
tising bill runs into thousands of dollars. It will arouse the neces-
sary interest and create a demand, but the goods themselves repre-
sent the final test, the culmination of the deal. The salesman is the
connecting link between the advertising and the goods, the link
that brings the goods before the buyer and presents them attrac-
tively. He sidetracks the doubts of the unbelieving, centers the
attention of the busy man and offers his personality in the final
balance—the personality that is a factor in business despite the talk
of cold-blooded business efficiency, etc. The advertising is the
motive power, the goods are the train and the salesman is the
coupling that holds together the motive power and that which is to
be moved.
With the recognition of personality as a real factor in present
day business as it has always been, the question of the salesman
and his contribution to the selling campaign becomes the live topic.
There is no question but that the quality and extent of the adver-
tising and the quality of the goods being equal the personality of
the salesman is a deciding factor that cannot be ignored. The
buyer likes to do business with a human being, someone with whom
he can discuss the features of the goods and with whom he can
T
argue.
There is the salesman who is dignified to a degree, has su-
preme confidence in his line, and presents that to the buyer without
comment as though the inspection of the goods should be sufficient
argument in their favor. His self-assurance generally irritates the
buyer and at least causes him to lose interest in the proposition.
Such a salesman puts goods before personality and the results are
doubtful.
Next comes the salesman who is hail fellow well met
with everyone. He slaps the buyer on the back, refers to him at
the first meeting as "old man," and, ten chances to one, makes such
a nuisance of himself in the endeavor to be agreeable that he talks
himself out of a large amount of business that should, by rights,
go to his house. Then there is the salesman who displays confi-
dence in his line without mixing with it an over-abundance of self-
satisfaction, who is pleasant without being frivolous and takes the
trouble to call to the attention of the buyer, in a suggestive manner,
the meritorious features of the goods under inspection. Of the
three the latter class of salesman stands the best chance for busi-
ness. He keeps the buyer good-natured, holds his attention by his
comments on the goods, apparently relies on the buyer's knowledge
of values to give him the decision and knows at which point to curb
his selling talk.
With all other factors being equal, the personality of the sales-
man is an important factor in accomplishing the results. As a
matter of fact good advertising and good salesmanship can sell
goods of mediocre quality, for a time at least, in cases where good
advertising, combined with poor salesmanship, cannot sell goods of
first grade. The importance of the personal element in business
cannot be ignored.
employ as apprentices the burden will not be serious. He points
to instances both here and abroad to prove that "firms employing
bona fide apprentices to-day find that their apprenticeship system
pays."
Revival of apprenticeship alone will not solve the problem,
however. "What we should strive for," declares Dr. Beckwith,
"is such broadening industrial training as will supplement the
narrower range of skill and knowledge and give the specialized
workers greater resource. Specialization is probably more wide-
spread in the United States than in Germany, and this consti-
tutes an added need which we have for industrial education
greater than that in Germany.
"Industrial schools, then, we must have, and in far greater
numbers, to meet the needs of far more workers than at present.
Otherwise we can make little claim to really popular education
of the sort closest to the worker's activities."

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