Music Trade Review

Issue: 1907 Vol. 45 N. 11

Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE
MUSIC TRADE
REVIEW
People will walk by and won't know where you are, and they forget
mighty easy in these days. The man who is not persistently and
intelligently before the public mind quickly drops out of all con-
sideration.
T
EDWARD LYMAN BILL - Editor and Proprietor
J. B. SPILLANE, Managing Editor
Executive and Reportorlal Staff:
GBO. B. KELLER,
W. H. DYKES,
F. H. THOMPSON.
EMILIB FRANCES BADKH,
L, E. BOWERS, B. BRITTAIN WILSON, WM. B. WHITE, L. J. CHAMBKRLIN, A. J. NICKLIN.
BOSTON OFFICE:
CHICAGO OFFICE:
B. P. VAN HARLINGEN. 195-197 Wabash Ave.
TELEPHONES : Central 414 ; Automatic 8643.
MINNEAPOLIS and ST. PAUL:
ST. LOUIS :
ERNEST L. WAITT, 278A Tremont S t
PHILADELPHIA :
R. W. KAUFFMAN.
ADOLF EDSTEN.
CHAS. N. VAN BDRBN.
SAN FRANCISCO: S. H. GRAY, 2407 Sacramento S t
CINCINNATI. O.: NINA PTJGH-SMITH.
BALTIMORE, MD.: A. ROBERT FRENCH.
LONDON. ENGLAND:
69 Basinghall St., E. C.
W. Lionel Sturdy, Manager.
Published Every Saturday at 1 Madison Avenue, New York.
Entered at the New Ytrk Post Office ms Second Class Matter.
SUBSCRIPTION, (including postage). United States and Mexico, ?2.00 per year;
Canada, $3.50 ; all other countries, $4.00.
ADVERTISEMENTS. $2.00 per inch, single column, per insertion. On quarterly or
yearly contracts a special discount Is allowed. Advertising Pages, $60.00; opposite
reading matter, $75.00.
REMITTANCES, in other than currency form, should be made payable to Edward
Lyman Bill.
.
Directory of P l u t o
The directory of piano manufacturing firms and corporations
'
~ ~
found on another page will be of great value, as a reference
Wnnlicturtn
f o r Exposition Honors Won by The Review
Grand Prix
Paris Exposition, 1900
Stiver Medal.Charleston Exposition 1902
Diploma.Pan-American Exposition, 1901
Gold Medal.. .St Louis Exposition, 1904
Gold Medal
Lewis-Clark Exposition, 1905.
LONG DISTANCE TELEPHONES-NUMBERS 1745 and 1761 GRAMERCY
Connecting a l l Departments.
Cable address: "Elblll New York."
NEW
YORK, SEPTEMBER 14, 1967
EDITORIAL
B
USINESS conditions in the East have materially brightened
since the breaking up of the prolonged drought. Up to the
latter part of August serious conditions confronted the farmers of
the East and South and the lack of rain at one time promised to be
a very serious calamity, but the past two weeks everything has
changed and the rainfall and brilliant sunshine has helped to secure
millions of dollars of crops and the gloomy condition has been
re'placed by one of optimism.
Trade has materially brightened and some of the best posted
men in the music industry do not hesitate to say that we are going
to have a fall of record-breaking proportions. Certainly the present
conditions indicate plenty of activity along industrial lines. The
financial atmosphere has cleared up materially and confidence in a
large degree has been restored. The country is going ahead and
there will be plenty of business all around this fall.
A
RE you doing your share to secure a large slice of the fall trade
which is going round? Are you letting the people know
what you are doing, what product you manufacture and sell? Are
you advertising in a manner that befits your business? You might
as well expect to win a foot race with your feet tied as to hope to
increase your sales in these days without persistent, systematic
advertising. Make up your mind now that you will increase your
sales 25 per cent, this fall—more if you can, but no less. Lay your
plans for a generous and well-planned advertising campaign that
will make folks in your neighborhood sit up and take notice. Get
all the help you can and then determine to spend a liberal sum your-
self. It will all come back to you with interest—in increased sales.
Just do things. Wake the echoes.
'
T
F by the sweat of your brow and the expenditure of the "good
coin of the realm you have put together a flawless product,
that is, as near so as you consider possible, what's the next thing?
Let- the people know what you are doing—what you are making.
You can't get business in these, days if you keep the lid
HE piano dealers of this country who have handled talking
machines intelligently and in a progressive manner have been
amply repaid by the returns, but the ones who have taken on talking
machines simply as an adjunct to their business and who have
handled them in an indifferent manner have been badly disappointed
because the department has not made money and money liberally
at that. The talking machine business should be separate and apart
from piano selling, and must be treated as an independent business.
The man in charge of the talking machine department must have
faith in the talker. He must be acquainted with the history of its
development. He must be a believer in its future and not regard it
simply as a toy or as a passing fad.
T
HE talking machine cannot be treated in such a manner, be-
cause it demands better treatment, and if it receives proper
encouragement it will shows immediate and satisfactory returns.
We were in a large piano store recently when a lady came in
and asked about talking machines. The man whom she asked some
questions regarding the machines replied in an indifferent and
almost discouraging way: "Yes. madam, we have some as good
as any in the market. The man down there will show them to you,"
pointing to the rear end of the store, where, in a dark and dingy
environment, talking machines were displayed.
T
HINK of it, in 1907, and three huge manufacturing con-
cerns spending princely sums annually advertising talking
machines and records in the magazines and piano men stowing
away this self same talking machine product in some corner of
their store. Why the sharp ones are getting the advantage of all
of this publicity which is going around through the daily papers
and the magazines. Of course, they are getting returns and they
are mighty glad that a lot of dealers are handling machines in such
a slipshod manner. They are pleased—dee-lighted in fact and pray
that the slow ones will remain in their comatose condition. They
will not endeavor to arouse them. It is funny how business men
to-day expect to put in a department, treat it indifferently and hope
to win golden results from it. There's nothing worth winning that
it is not necessary to work for intelligently.
A great many dealers treated the piano player in the same semi-
scornful manner when it first appeared, but the wise ones saw that
special equipment was necessary to win results, and the sequel is
they have been pounding away and getting splendid returns. •
VERY common fault with salesmen in all lines is a lack of
enthusiasm. Men of this sort pour out a lot of loud,
effusive talk in the prospect's ear, but their talk does not ring true.
The prospect doubts if they really believe what they try to make
him believe. The lack of enthusiasm apparent in the salesman's
manner gives the customer the impression that his facts are false-
hoods even when such is not the case. The difficulty in such a case
is that a salesman doesn't care whether his facts are true or not.
He has little interest in the goods, little interest whether his cus-
tomer is satisfied so long as he closes the sale. He is not earnest
and that fact shows in his voice and manner no matter how care-
fully he may affect enthusiasm. Such a man could not be called a
business getter. The salesman who wins is the one who throws a
certain amount of enthusiasm in his talk—a kind of ginger in his
argument that sways the customer. They say, well here's a fellow
who believes in the piano he is selling. He is right. He is a good
man to buy from and I think we will stop right here and make a
purchase.
A
H
OW many piano merchants are there who spend a fair
amount of time in educating their customers up to the
proper standard? How many are endeavoring to create a quality
position in the minds of the purchasing public ? How many are there
who shortsightedly fail to take into account the result of educating
the wrong way—in other words, to make a customer feel that the
price is the desideratum to be considered in the purchase of a piano
rather than quality? There must be a good many, because this
shows in the fact that a jiuni-be/ are urging the manufacturers to
Music Trade Review -- © mbsi.org, arcade-museum.com -- digitized with support from namm.org
THE MUSIC TRADE! REVIEW
lower the prices upon their instruments and some who urge them
state that if it is impossible to lower the price of pianos they can-
not reasonably 'be expected to pay an advance.
N
O man in business under the present conditions can expect to
lessen the cost of an article without lessening its quality,
and in the piano business the impossible cannot be done. It is abso-
lutely necessary that if a quality standard be upheld a price standard
be maintained as well. It should be understood that there has been
a steady rise in price on everything which enters into the construc-
tion of pianos and when the sum total of the increase, cost of labor
and materials is made out it becomes at once obvious that there can
be no lowering of price and have the present standard maintained.
On the contrary, if manufacturers make a fair profit on their work
they must advance their prices materially.
W
ITH these conditions facing us all around it would seem
that every dealer and every salesman should hammer at
quality rather than price. Of course, there will always be a de-
mand for low price instruments. They have their place just as
much as high price instruments, but the more quality is kept to the
forefront the better it will be for the entire trade. There has been
such a steady and unceasing nagging at the manufacturers on the
price question that some have stated frankly that they must lessen
the quality of their product if the dealers' views are to be consid-
ered for one moment. Now, it does not pay to take an unreason-
able view of this situation. We are facing certain conditions and
there is nothing in sight to suppose that there will be a material
change in the general trade fabric for some months to come.
S
OME time ago a well-known firm of dealers forwarded a
strenuous letter of objection to a piano manufacturer from
whom they had been making large purchases for years because the
latter found it necessary to advance their price to a point fairly
covering the increase cost of labor and materials. The dealers
claimed that the manufacturers should solve the increase cost prob-
lem without increasing the price to the dealers and therefore they
refused to purchase more pianos at the new price schedule. The
sequel of this separation of business interests is interesting. This
concern purchased cheaper pianos, but they found that they did not
give satisfaction. They found they were indeed cheaper in quality
as well as in price, and after a few months' experience they came
back to the old concern and paid the modest advance asked for.
It should be understood that piano manufacturers do not gladly
advance their price to their regular trade. On the contrary, they
have fought against making that advance as long as they could
consistently, but they cannot do business just for the sake of turning
one dollar over for another. There must be some profit in the busi-
ness transaction or else it is not worth while continuing it.
B
USINESS must be profitable to everyone else it is conducted
on a wrong basis. To achieve -general prosperity a manu-
facturer must be able to produce his goods at a price which will
permit him to compete successfully with other establishments en-
gaged in the manufacture of similar products, therefore it must
be conceded, if one studies the papers containing the market re-
ports, that everything which enters into our modern lives has ad-
vanced in cost. Raw materials cost excessively more than formerly.
It isn't a question of whether a man desires to pay more for lumber
or metals. He simply must or go without. Quit if you will. It
isn't a question whether he wishes to pay more for labor. He has
been compelled to in most cases, and if he pays lower wages his
product will be lowered in standard to that scale of wages and will
at once lose standing in the estimation of critical purchasers.
A
LL of these things must be considered and must be considered
rationally, lie it said to the everlasting credit " of piano
manufacturers that there has been no disposition to advance prices
to any figure with the object in view of making more money. On
the contrary, their profits have been less because very few have
advanced the prices in a sufficient degree to cover the actual- cost.
It is pretty difficult to reach the ideal state either in business
or in any other sphere of life, but it pays to use sound practical
common sense at all times. It will be seen that we are simply
creatures of conditions and the quicker we recognize that the more
happiness there will be all around.
He who thinks before he speaks, frequently remains speechless.
Most of our troubles are due to egotism.
The dreamer may enjoy himself, but he doesn't make much of a stir
in the world.
What the peaceful man asks as his right, the strenuous man takes by
his might.
Quality is appreciated long after price is forgotten. Don't forget that,
Mr, Cut Rate Dealer.
Minimize friction and you create harmony. You can get friction for
nothing, but harmony costs courtesy and self-control.
Earnestness triples earning power. There should be no room in the
sales force for a man who does not mean business and who does not earn-
estly try to get all the business that his utmost exertion can secure.
It is stated that the sales of J. W. Sturtevant, of Steinway Hall,
amount into colossal figures—in other words, not approached by any man
in this country in the piano line.
Good value, it is true, is the very best advertisement ever issued, but
there is nothing like printers' ink to let people know where they can get
it. Do the people in your town know you are in the piano business?
Advertising without quoting prices shows your confidence in your sales-
men. Advertising the prices also shows your confidence in your goods
—and prices.
A good many retailers give such liberal window and poster display to
a few of the proprietary articles they handle that all the individuality of
their own store is buried out of sight.
The American people want to know about everything; it's a part of
their intelligence. An advertisement tells them about some one thing—
tells them satisfactorily, if it's right. Then they want that thing.
Ainslee's Magazine offered a $50 prize for the best motto to combat
substitution. A man wrote this—and it won: "No, thank you. I want
what I asked for. Good-bye." This might be read with profit by some
of the dealers who offer as a substitute the just as good piano.
The fact, if it is one, that your competitors misrepresent and even
lambast your piano, is not a good excuse for following in their lead. You
are on the watch for some distinguishing feature peculiar to your own
business, for advertising purposes. If you have discovered their weak
point, misrepresentation, make it your strong one, and don't misrepresent.
When the lecturer inquired dramatically, "Can any one in this room
tell me of a perfect man?" there was a dead silence. "Has any one," he
continued, "heard of a perfect woman?" Then a patient-looking little
woman in a black dress rose up at the back of the auditorium: "There
was one. I've heard of her, but she's dead now. She was my husband's
first wife."
MEETING HIM.—An English piano traveler going to New Zealand
was asked by a friend if he would inquire, while there, as to the where,
abouts of the friend's grandfather, Jeremiah Thompson. "Certainly," said
the piano man, and wherever he went he asked for news of the ancestor,
but without avail. One day he was introduced to a fine old Maori of ad-
vanced age. "Did you ever meet an Englishman named Jeremiah Thomp-
son?" he asked. A smile passed over the Maori's face. "Meet him?" he
repeated. "Why, I ate him!"
DIDN'T HAVE TO WORK.—A rather poor family unexpectedly came
into possession of a fortune. They purchased a large farm with
hens, cows and pigs. One day the little daughter of the family was show-
ing a visitor about the place.
"Do your hens lay many eggs?" he inquired interestedly.
"Oh, they can," was the haughty reply, "but in our new position they
don't have to."
HELP FOR GIOVANNI.—"Help! Help!" cried an Italian laborer near
the mud flats of the Harlem River.
"What's the matter there?" came a voice from the construction shanty.
"Queek! Bringa da shov'! Bringa da peek! Giovanni's stuck in da
mud."
"How far in?"
"Up to hees knees."
"Oh, let him walk out."

,
"No, no!
He no canna walk.
He wronga end up!"
"%\ r
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