Coin Machine Review (& Pacific ...)

Issue: 1939 September

The Chocolate Bar That
Built a Model Town
By ROBERT LATIMER
An operator who vends candy bars, pea-
nuts and confections has two ways to look
at his busi ness-he can cons ider it a hard,
ungrateful business, or he can look back
on the romance represented by his candies,
and feel a little proud of his position. That's
just how a lot of eastern operators feel
about Hershey Bars-for behind this hum-
ble old five-cent friend lies one of the most
interesting stories in candy manufacture,
all summed up in a good look at Hershey,
Pennsylvania-a town built on and around
candy bars alone.
16
C OIN
MACH/HE
REVIEW
Hershey, Pennsylvania, is a one-man
t wn, ruled by councils composed of direc-
tors in the company. There has never been
a mayor or any type of democratic govern-
ment; neither has there been a need for
such. The town has never been incorpor-
ated, for M. S. Hershey, president of the
candy firm, and his associates do all the
planning for 2,600 residents. Hershey op-
erates in addition to the huge chocolate
plants, a lumber yard, bank, furniture fac-
tories, department stores, both utilities,
laundry, schools, cemetery, and even the fire
and police department. Every employee or
resident is either the owner of his home,
or well on his way, because their building
was financed by Hershey-and they are all
concurring upon one point, that Hershey,
Pa., is a little bit of economical heaven
transplanted upon the otherwise sordid soil
of the eastern manufacturing district.
Every man is a well-to-do estate dweller
in this community, for what Mr. Hershey's
scheme of living is for his neighbors is
opening a magnificent country estate to the
working man as his own.
The town is in reality a tightly knit
estate-with every person sharing equally
in its advantages. In the center is the Hotel
Hershey, a block long, and around it, the
homes and small businesses of hundreds of
men who depend on the Hershey Bar's un-
dying popularity to keep their town alive.
Mr. Hershey, who invented the popular
chocolate bar, is a bachelor, but has never
been disposed toward living alone. Accord-
ingly, he built one of the world's finest
hotels as his home, engaged the best cooks
in Europe for cuisine, and turned over his
first home-one of the show places of the
state-into the Hershey Country Club.
Around this is a 56-hole golf course, assert•
edly one of the toughest in the nation,
where America's top-flight golfers season
up their games in and out of season. An-
other sport of the candy maker is hockey
-drawn by a huge indoor arena, where two
Hershey teams ( the Hershey Bars and Her-
shey Amateurs) cover themselves with na-
tional glory each year. Mr. Hershey so far
may sound like a playboy-but behind all
the glamorous features of his town is the
biggest of all; his farm and school for
orphan boys established in 1909, which is
one of the guiding themes of the Hershey
Chocolate Company. Thus, every time a
nickel drops into the vendor's cash box,
he's helped some orphan through school.
It is simple to note that M. Snavely Her-
shey has a pleasant role in life. His model
community is world-famous, he has the most
successful candy bar in history, and plenty
of good will from the world. Yet, all this
began long after Mr. Hershey had retired
from business "for good"! He began his
business career as a print-shop helper 'in
1874, in Lancaster. At 21 he had his own
candy shop in Philadelphia, then enlarged
in New York only to fail completely. As a
final effort at candy, he opened a caramel
fac tory in Lancaster which kept him busy
for 25 years, at the end of which he sold
out for a million dollars, and retired. Re-
tirement bored him, however, and soon he
set up a chocolate plant in an old barn in a
cornfield; 'ti! the success chocolate had
encouraged him to throw his entire million
into a model plant and a model community
-a stone's throw from his birthplace. Long
after retiremen t, Mr. Hershey built himself
a beautiful factory, a strong sales organiza-
tion, and introduced mass production to
candy manufacture . . . an unusual record
in any point.
The World War was a decided help to
h im inasmuch as it taught soldiers to like
chocolate bars, and returning home, they
carried the habit to their families. Cocoa,
novelties, and bar profits rolled in-and Mr.
Hershey immediately put it back into the
plant. That's the background of the Her-
shey plant, which has never lost money.
Hershey's proudest point is the Hershey
Industrial School for Orphan Boys. From
a glance, it appears to be a $2500 a year
private school for sons of the elect, but its
students are made up of one thousand
orphan boys only. Boys between eight and
four years old are taken in, cared for and
educated until they are sixteen, learning a
useful trade and the value of friendship.
Emphasis is placed on manual training,
animal husbandry, dairying, plumbing, tin-
ning, electrical wiring, automotive engineer-
ing and a hundred other trades-Mr. Her-
shey wants his "grads" to be solid citizens
in the extreme. The School was established
under tight provisos binding the manage-
ment in "perpetui ty", and provides that all
boys be kept clean, in good health, well fed

+ Airview of the Hote l He rshey,
magnificent hotel home of visi-
tors to the model city. Tenn is
courts are on the left and sunken
ga rdens in the foreground .
The Hershey Spo rts A rena , with+
a seating capacity of 7,200 fo r
hockey and I 0,000 when a larg e
rink is not required.
https://elibrary.arcade-museum.com
and clad, and given every type of recre-
ational and education facility to be handed
any other boy in the nation-as well as lay-
ing out dozens of courses of study and
trammg. Managers run th e school, all
directly answerable to Mr. Hershey himself.
Like other industrialists, Mr. Hershey
holds that the solution to labor li es in com-
bining with industry a good portion of
agriculture, and better distribution of the
population. So, scattered over the 10,000
acres of th e school lands are farms on
which the boys live and work, with foster
mothers and fathers. They live in individual
houses, ten to twenty in each. Upon gradu-
ation, they receive $100 as a gift, and are
allowed to strike out for themselves if de-
sired-but many settl e down in the com-
munity and become execu tives in the Her-
shey concern. It's a self-perpetuating source
of manpower unmatched anywhere.
Mr. Hershey treats his residents as de-
serving friends-with a huge hospital, a
big concrete s t adium,
seating 27,000 spectators
and used by th e top
teams of the coun try in
every sport. Indoor sports,
particularly hockey, are
played in the largest-span
monolithic concrete struc-
ture in the co untry, seat·
in g 10,000 at once.
All this, naturally, is
built on chocolate profits.
There is no bigger distri-
butor in the world than the Hershey Choco-
late Corporation, and none with such far-
reaching territori es. Half its sales volume is
acco unted for by Hershey Bars, the remain-
der coming from breakfast cocoa, fountain
syrup, and chocolate overlays for other can-
dy firms. Every day the plant uses from
600,000 to 700,000 lbs. of chocolate, from
the Gold Coast of West Africa. Other
sources are plantations in Venezuela, Ecua-
dor, Brazil and the Equator states. Milk is
The Hershey Industrial Junior-Senior High School building with the rolling foothills of the
Blue Ridge in the background.
community center which cost three million
dollars to build, a library, swimming pool,
gym, game room, cafeteria and a little thea-
tre. Room rent there is $3 a week. Every
sort of . community life, sports, hobbies,
dancing, education, theatricals, etc., center
around this building. The nation's to p orch-
estras furnish dancing pleasure. Outside
the community center is a thousand-acre
park, Indian Museum, bandshell, huge zoo,
and one of the crowning features-the ex-
pansive Hershey Gardens.
Flower lovers make th ese a mecca, with
sunken gardens, greenhouses, and a rock
garden with 20,000 plants. The Easter
Flower Show is the lead event of the year
in Hershey. For outdoor sports, there is the
provided from neighboring dairy farms in
the Pennsylvania valleys surrounding -
mostly owned by the long-haired, quiet re-
li gious sect known as Mennonites. Milk?
The Hershey plant uses from 1,200,000 gal-
lons daily in June, to 500,000 gallons daily
in December. The peak production period
for milk is opposite that of chocolate--
therefore Hershey bars are made and re-
frigerated all summer.
When the cacao beans arrive a t the plant,
they are cleaned and roasted in revolving
cylinders, th en quick-cooled for removing
the outer hull. The nibs, or cen ters, are
ground repeatedly until they become lique-
fied through friction. The "liquor" resulting
is rolled in huge oblong tubs for four days

r
The Community Building-the recreational
center for all the people.

and nights, then cooled in molds. For cocoa,
the chocolate is pressed hydraulically until
the cocoa butter content has been reduced
to less than 25%. The compressed cakes are
then pulverized, sifted, and canned as ready
for consumption.
Milk is added to make Hershey Bars.
First cane sugar is dissolved into th e milk;
then this solution is condensed to th e con-
sistency of soft taffy. Next, the paste result-
ant, is mixed with the original chocolate
mixture in big tumblers. Cocoa butter is
added and more mixing and grinding con-
tinu es. The entire process requires five days
and five nights. After molding and wrap-
ping in metalfoil, it is ready to go out on
the market. Hershey's own printing plant
turns ou t the labels.
17
COIN
MACH/HE
REVIEW
Here's a note of particular interest to
vend ing ops. Why is it th at Hershey Bars
are always sold at th e same price of five
cents, despite fluctuations in the price of
cacao beans, sugar, and milk? Other pro-·
ducts are varied for this reason. Why not
Hershey?
The secret, which a few operators may
have noticed, is that bar weight varies-all
the way from 1 and three-eights ounces to
two ounces per bar. Length and width re-
main standard, but the thickness changes
frequently.
All bars have their weight
plainly marked on the wrapper.
Next time you fill up your bar vendors
with Hersheys, think back-you are selling
one of the world's unique products!

-
+Picturesque · and sporty 11th hole
Hershey Park Golf Course. One
of the snappiest, trickiest golf
courses in the country.
The new Hershey Stadium, cov-+
ering 10 acres and seating
15,360 spectators-with its foot-
ball field and quarter-mile mid-
get auto racing track-is the
most modern structure of its
kind. Field is floodlighted from
towers with 250,000 watts.
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