Automatic Age

Issue: 1942 September

W L n
D o D r y ^JJ-ardeit
One of Napoleon’s generals
had scored a notable victory.
About it he was naturally puffed
up and proud. He called on his
emperor, explained in detail how
he routed the enemy. He ex­
pected praise. But Napoleon
turned on him with this ques­
tion :
“What did you do the next
day?”
Napoleon wasn’t satisfied with
one victory. He wanted many.
He himself wouldn’t rest on his
own laurels. He would go from
one good day to a better one.
He wanted his generals to do
likewise.
There’s a moral for salesmen
here, and maybe you have al­
ready picked it out, but a sales­
man who stopped in to see me
yesterday hadn’t, I am sorry to
say.
He was celebrating.
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“Why should I work today?”
he asked me. “I had my biggest
day in business yesterday. To­
day I celebrate.”
I told him the Napoleon story,
told him also that the very best
time in a salesman’s life to sell
a big order is immediately after
he has sold one. It’s the psy­
chology of success working in
his favor that makes it easier to
follow one victory with another
one.
But he didn’t see it. I hope
you do.
C^onlcictinc} ^Jlid lAJay. Ijjf}
It didn’t dawn on me for three
months after I had talked to the
top salesman in a large retail
organization why he was so suc­
cessful.
He sold an expensive appli­
ance in a retail store, and I
called for a demonstration. I
wasn’t quite ready to buy. His
salesmanship was competent,
but I didn’t see anything un­
usual about it; nothing to re­
member, at any rate. I did not
buy, went away. I put the mat­
ter out of mind— one of those
things I would take up again
someday— maybe.
In the most natural way in
the world, I began receiving let­
ters from this salesman, letters
and an occasional ’phone call.
He passed me on the street one
day, recognized me, stopped,
shook my hand, called to mind
a slight honor which had re­
cently come to me. Later when
a similar honor came he wrote
me about it.
Inside of three months I had
the feeling I had known him all
my life, and I had complete con­
fidence in him, although we had
talked business altogether only
once.
I bought the appliance from
him and commended him for his
effective technique. In the course
of the conversation I learned the
secret of his selling power.
It is contacts.
10
© International Arcade Museum
AUTOMATIC AGE
“Numerous contacts certainly
build confidence,” he told me,
“and we do business with those
in whom we have confidence,
you know. All I do is see my
prospects often, write them of­
ten, keep in close contact with
them. It seems to help them feel
more confidence in me and in
what I sell.”
MEMBER MAKES USE
O F A O L A C BULLETINS
Fortunate, indeed, are oper­
ators who are “association-
minded.” The following letter
from an appreciative member to
Curley Robinson, managing di­
rector of the Associated Oper­
ators of Los Angeles County,
Inc., gives an insight into one of
the values of membership in a
live-wire association:
“I read with keen personal in­
terest the photostat copies of
numerous letters you have re­
ceived from various patriotic,
fraternal and service organiza­
tions in which they acknowledge
contributions a n d assistance
given their welfare activities by
you.
You are certainly doing a
splendid work in this regard and
I want to add my voice to the
many expressions of apprecia­
tion— such thoughtful and gen­
erous support of the charitable
work being done by lodges, le­
gion posts, service clubs and
similar groups cannot help but
be pleasing to all members of
Associated Operators associa­
tion.
“As a member of Santa Mon­
ica Elks Lodge No. 906, I noted
particularly the letter from the
Huntington Park Lodge No.
1415 and have shown it to a
number of friends in the Santa
Monica Lodge, proud to show
what you are doing in behalf of
our group.
“You are setting an example
which others can follow and
once more, let me congratulate
you upon your fine work.”
September, 1942
http://www.arcade-museum.com/
a t a l~ roblem fc o o k
oeS
When I first spent a day with
him, I thought he was the most
able salesman I had ever met,
the best all-around man. There
was nothing the prospect could
say that would unpoise h im ;
nothing a prospect could do that
upset his selling routine. He
was a master of every predica­
ment.
I put him down as a man to
whom selling came easy; one of
those men referred to as a “na­
tural born salesman.”
But when he talked to me
about it he told me that this was
not true.
“By nature I am a dub of a
salesman,” said he. “I got my
skill, if that’s what I have, the
hard way.”
“How?”
“By conscious practice.”
“Explain.”
.
“See this book?” he said, by
way of answering my question
putting a cheap five-cent note­
book into my hands. “That’s the
answer. That’s my problem
book.”
“What is a problem book?”
“Look inside. You’ll see then.”
I looked. And inside I saw
he had written up all sorts of
situations, all sorts of objections
that had been used on him by
his prospects. And on the back
of each sheet he had written the
solution to the problem, the
answer to the objection.
Said he: “If a man really
wants to improve in selling, it is
easy enough. First, find out
what you’re likely to run into.
Second, find out how to handle
it when you do.”
I commended the idea of a
problem book to him, commend
it to you. It ’s practically all you
need to put you on top.
+
A careless word here and a
careless word there will tell the
enemy a complete story — serve
in silence.
Among those at the Minute Man Flag presentation at M ills Novelty Company were Ralph
M ills, vice-president of M ills Novelty; Carmen D'Antonio, Hollywood and Broadway star
and one of the first featured in M ills Panoram; Vince Shay, assistant general manager;
Dennis Donohue, assistant to the president, M ills Novelty; Fred M ills, president; Rear
Adm iral E. A . Evers; Harford Powel, Treasury Dept., Washington, D. C .; in the foreground
are, Herb Mills, treasury; and Ensign W alter Jennings.
The enemy wants to know
what you know — do not reveal
military information — serve in
silence.
A careless word may cost lives
— serve in silence.
Your thoughtless talk can sink
ships— serve in silence.
ARE YOU P R E P A R E D
FDR THE NEW TAXES?
H A V E Y O U A S IG N E D , IN T E L L IG E N T , P R A C T IC A L , L E G A L
A G R E E M E N T W IT H Y O U R L O C A T IO N S T H A T C O M ­
P L E T E L Y PR O T E C T S Y O U A N D T H A T A N T IC IP A T E S A L L
T A X E S A N D O T H E R C H A N G E S T H A T M A Y SOO N C O M E
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“H AN D YSET LOCATION A G R EEM EN T ”
Acclaimed By All Operators “The Best Ever” . . . Protects You in Every
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/In the event that any law now existinK or which may hereafter bo passed by any
I 1on
lawful authority shall require the payment of any license fees, taxes or other charircH
account of the use or operation of said equipment, said chaws shall be paid by
I ~ C irG £r(l])rl I o /C \ /the
OPERATOR but the amount thereof shall bo borne equally by the parties hereto
and the OPERATOR snail be entitled to deduct the LOCATION OWNER & share
S tfltPS
• I 8Uch charge from any sums thereafter due the LOCATION OWNER pursuant
kjiiav
• • •
■ hereto, provided however that in the event any such change shall make the operation
\ of such machine unprofitable the OPERATOR may, upon ........................... days
notice to the LOCATION OWNER, terminate this agreement.
O N LY $4.50 per 100 . . . O rder fro m . . . Charles Fleischmann
FREE Sample on Request
BALTIMORE SALESBOOK CO.
September, 1942
© International Arcade Museum
AUTOMATIC AGE
120 W E S T 4 2 n <1 ST.
NEW Y O R K CITY
11
http://www.arcade-museum.com/

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