CLEANING iJOUR
SERVICE
PINS
SCHOOLS
Three two-day Atari service schools
arc sclicduled for March at our new
facility in Piscataway, N.J. They will be
hosted by Atari and are open to alt Atari
distributors and operators in the North-
east.
Dates;
March
Time:
each day 9 a.m.-12 noon
and 1 p.m.-4 p.m.
44 Colonial Drive
Piscataway,New Jersey
Video and Pinball electron-
ics, repair and trouble-
Place;
Subjects:
1-2; 6-7; 8-9
shooting
Atari higlily recommends the use of
Nu-Look Products for the cleaning
maintenance of their pinball games. They
have been tested by Atari’s pinball
engineering department for cleaning play-
field, glass and rubbers. Nu-Look Prod-
ucts were found to be very effective. As
stated by Frank Ballouz, Atari National
Sales
Manager,
“Nu-Look Products
proved to be excellent for cleaning the
games, yet harmless to graphics or the
piayfield surface.”
formulated to clean pin-
games, these products contain no
petroleum, harsh solvents or abrasives
which can scratch and damage the paint
and wood finish. They are the only
Specifically
ball
nonflammable pinball cleaning products
on the market. An important factor is
that they help maintain the condition of
the
game
for
longer
and earning
Each seminar will be limited to 50
people. Reservations can be made by
calling or writing to Michelle Whalen, at
the Piscataway office, (800) 631-5374 or
(201)981-0490.
Fred McCord, Seminars Manager, and
Dave Tucker, Field Service Representa-
tive, will be leading the seminars. Each
tured from
help
left to riglit.)
Rubber Cleaner — Keeps piayfield
rubber clean and prevents them from
drying and cracking, thus prolongs life of
game.
Piayfield Cleaner
&
Waxer
—
Formu-
and
cover
video
and
troubleshooting,
pinball
preventive
schools.
Service schools planned for the future
will
tion
be announced in the Coin Connec-
and all other trade magazines on a
basis.
Atari
schools will be
regular
scheduled in all parts of the country over
the next six months. Fred McCord,
Seminar Manager, reported, “We will be
increasing our field service staff and our
ability to conduct more service schools to
help operators and technicians better
understand the repair and maintenance of
Atari
games.” If you need furtlter
information on the seminar program, call
Fred McCord at (800) 538-6892 or (408)
984-1900.
Atari’s
service
support
the
best in the
industry.
problems quickly.
You can call Atari’s technicians directly
for advice on the toll free Customer
Service number, (800) 538-6892 (or, in
California (408) 984-1900). They will
life
AAARCH
will
electronics,
BEHIND THE SCENES: TECHNICAL SUPPORT
Atari reacts to your service needs. This
team of technical experts is on call to
help operators and distributors with
troubleshooting problem areas on games.
The Customer Service Technicians have
the ajiswers. They are up-to-date on the
service needs for Atari games and work
with technicians in the field to solve
The Nu-Look line has 3 basic cleaning
products which are recommended; (Pic-
potential.
IN
school
maintenance, microprocessor technology,
and specific service tips on Atari games.
Operators and technicians will have the
opportunity to get hands-on training in
maintenance and repair during these
you
working
to keep
your Atari games
condition
to
maintain
top
high
in
earnings.
Bernie, Bruce, Phil. Russ, Bob, and Jim
are
an important team
who
help
make
Atari's Customer Service Technicians. From left
to right: Bob Salmons, Russ McDonald, Phil
Stewart, Bernie Barranger, and center, Bruce
Bennett. Not pictured: Jim Alexander.
lated to thorouglily clean the carbon
dirt buildup on the playing surface.
Glass Cleaner - Nonstreaking
designed to repel finger marks.
and
TECHNICAL TIP
Nu-Look also has a new product.
Guardian, which is a plastic coating for
painted surfaces that will deter peeling on
wood and metal surfaces,
“Operators have indicated higli satis-
faction with Nu-Look Products on Atari
pinball
games. We believe they are
superior and should be used to maintain
our games for a longer, higher earning
the back-glass,
life,” slated Ballouz.
Samples of Nu-Look Products will be
supplied with Atari games in the near
future.
Drag
Race™
:
A
constant
screeching
sound
in the play mode can be caused by
defective 0.1 microfarad capacitors C-43
and C-47.
to be
OFF. Refer
to page 6 of the service
manual.
Super
Bug™
:
Constant hissing sound in
be cured by adding a
(Q-2) at location A-9
mode can
2N3643 transistor
attract
1™
Starship
No credit when game is
coined. Double check the option switch
(location K-6) settings A, B and C. Make
sure all three settings are not all ON.
service
Proper settings dictate at least one setting
you; (800) 538-6892.
:
and a 10 kf2
If
resistor.
you have any
questions, our customer
technicians are on call to assist